When a user encounters an error or workflow issue, they can use Report Issue to capture the current EHR screen, provide additional context, and submit a support case through Connect directly to the Support team.

How it works:

1. Once the feature is enabled, a new sensor icon will be added, allowing users to select Report an Issue.

2. The user can capture the current EHR screen and provide additional details about the issue.

3. The issue is submitted through Connect to the TriMed Support team.

4. Once submitted, the TriMed team will review the reported issue and follow up as needed

Please contact TriMed Support through Connect to have this feature set up.