Best Practices: Emergency Patient Communication & Appointment Management Overview
During emergency situations such as severe weather, natural disasters, or security threats, practices may need to notify patients about postponing same-day or upcoming appointments and advise against walk-in visits until the situation has been resolved.
TriMed provides tools to quickly generate reports of scheduled patients and communicate with them in bulk using multiple channels, including Email, Text, and Portal Messages, enabling timely and efficient outreach during critical events.