The Forward eSend to New Pharmacy feature allows users to quickly redirect an electronic prescription when a pharmacy change is requested within 72 hours of the original eSend.

When a provider has already issued a prescription and a new pharmacy is needed, users can select 'Forward eSend to New Pharmacy' from the eSend options. The system automatically sends a cancel eRx request to the original pharmacy and moves the original medication to 'History.'

The 'Process Prescriptions' window opens with all medication details pre-filled, allowing users to select a new pharmacy, review the prescription information, and confirm the eSend—saving time and ensuring accuracy.