We’ve enhanced the RCM Admin Statement Details view to provide greater visibility into how and when patient statements are delivered. Previously, it was difficult for administrators to determine whether statements were sent as online or hard copy, as well as which contacts received them and through which delivery method.

With this update, the statement detail page now includes new columns such as Delivery Type (Online or Hard Copy), Contact Type, Contact Name, Email ID, Email Sent Date/Time, SMS Number, and SMS Sent Date/Time. These additions give users clear insight into who received statements, how they were delivered, and when they were sent. Additionally, when the EHR Statement setting is enabled, hard copy statements are routed to the Document Processing homepage. This enhancement improves transparency, supports better tracking, and streamlines statement management workflows for administrative users.