In some cases, users may need to manually send the Check-In link to patients from the EHR Check-In screen. To support this, clients now have the ability to customize the text message patients receive. Setup can be done by navigating to Admin > System Setup > Lookup List > Check-In Text

The screen includes guidance to help clients understand formatting rules, including what content is allowed or restricted.

Note: SMS messages are limited to 160 characters total. To ensure space for the Check-In URL, only 120 characters are available for your custom message. Keep in mind that bookmarks count toward your character limit and can significantly reduce the space available for your custom text.

Example: