In some cases, users may need to manually send the Check-In link to patients from the EHR Check-In screen. To support this, clients can now customize the text message patients receive. Go to Admin > System Setup > Lookup List > Check-In Text.

The screen provides guidance to help clients understand formatting rules, including what content is allowed and what is restricted.

SMS messages are limited to 160 characters. To ensure space for the Check-In URL, please note that only 120 characters are available for your custom message. Keep in mind that bookmarks count toward your character limit and can significantly reduce the space available for your custom text.

Example: