Appointment Cancellation and Rescheduling
The EHR now has the same cancellation and rescheduling options as the Practice Management.
When an appointment is cancelled within the EHR a pop up will appear asking for the cancellation reason:
Once the user enters text or chooses one of the cancellation reasons they will be asked if they wish to reschedule the appointment:
If the user clicks Cancel the appointment will be cancelled. If the user clicks OK then they can right click on another appointment slot and click Book. The Book Appointment window will appear with the Patient and Visit Type information defaulted from the previous cancelled appointment.
Users also have the option to cancel an appointment from within the chart on the Appointment chart item.
If the user chooses to reschedule the appointment from within the chart after clicking OK on the Reschedule pop up the New Appointment screen will appear allowing the user to book another appointment for the patient.
The EHR also now has the ability to cancel past appointments.