4 years ago
Marking Checked In Appts as Confirmed
Many practices utilize TriMed's Check In module as well as sending appointment confirmation texts/emails. There are times when patients will then complete the Check In process, but have not responded to the confirmation message. Some practices will consider this as a confirmed appointment.
To handle this scenario an option has been added to Check-In Admin called 'Mark appointment confirmed once the patient completes Check In'. When enabled if the appointment has not already been marked Confirmed, then once the patient has completed checkin in the appointment confirmation will be updated to 'Confirmed via check in'. The practice should add the appointment confirmation type to General Codes File Maintenance within the Practice Management.