2 years ago
Claims Replacement
- If a replacement claim needs to be sent out because it was determined that not all services were posted for that date of service, the existing claim with the replacement ICN number can be modified to include additional unbilled charges.
- After the additional charges have been posted they will appear In the lower right section of the Claim Review screen. Select the charges and use the button “Add Selected Chgs to Claim”
A message will appear asking if the claim should be marked for “Reprint”. The selected charges will then be added to the claim, the claim remaining amount will be updated, and the claim will be marked for reprint. If this is a replacement claim, remember to set the resubmit type drop down to “Replacement”