7 months ago
Block Inbound SMS
Sometimes, clients receive spam texts within the system. TriMed now offers clients the ability to block inbound SMS from those numbers.
Within Inbound SMS or the Unread SMS Message widget, a 'Request Block' option has been added.
Administrators can manage blocked numbers within Admin > Auditing > Blocked Inbound SMS Management. Here, they can add additional numbers to the blocked list and remove numbers that may have accidentally been blocked. The username and date/time a number was blocked are also displayed on this screen.