Success Story
How Product Updates Became a Core Part of Agendrix With AnnounceKit
Agendrix Customer Success Manager Mark Borham explains how the team moved product updates from Intercom Articles to AnnounceKit and saved time.
Blog
AnnounceKit Blog
Product communication, changelogs, release notes and the craft of keeping users in the loop.
General
SOC 2 Compliance at AnnounceKit: We Passed the SOC 2 Type I Audit
AnnounceKit passed its SOC 2 Type I audit. Learn what SOC 2 is, the five trust service principles, why it matters to buyers, and what comes next.
Success Story
How Outwrite Promoted a Product Launch With AnnounceKit
Outwrite used AnnounceKit in-app announcements to launch its paraphrasing tool, collect user feedback, and reduce its reliance on email marketing.
Success Story
Dance and Health Make Faster Online Class Updates with AnnounceKit
How Dance and Health, a Dublin online fitness studio, uses AnnounceKit in-app notifications to announce class updates, news, and offers in under a minute.
Success Story
How Atolia Keeps Users Informed About Product Updates With AnnounceKit
Atolia, an all-in-one workplace for distributed teams, used AnnounceKit for 12 months to share product updates, add a pop-up widget, and lift its NPS.
Customer Success
5 NPS Best Practices for B2B SaaS: How to Set Up, Calculate, and Act on Net Promoter Score
NPS best practices for B2B SaaS: what Net Promoter Score is, how to calculate it, and five rules for timing, segmenting, and following up on surveys.
Success Story
How Sociality.io Improved Its Announcement Process With AnnounceKit
Sociality.io moved product announcements from Intercom emails to AnnounceKit, using labels, GIFs and a private feed to publish monthly updates faster.
General
13 Product Launch Campaign Strategies for Pre-Launch, Launch, and Post-Launch
A product launch campaign is the planned effort to bring a new product to market. Here are 13 pre-launch, launch, and post-launch steps to run one well.
Success Story
How Tropical Fruit Box Keeps Customers Up To Date and Drives 22% of Sales With AnnounceKit
How Tropical Fruit Box uses the AnnounceKit widget, feed, email notifications and segmentation to announce fresh fruit arrivals and drive 22% of sales.
Marketing
How to Write a SaaS Case Study That Converts Prospects into Customers
Learn how to write a SaaS case study: pick the right customer, lead with real numbers, tell a short story, and follow a proven outline.
Customer Success
SaaS Customer Journey: The 4 Stages and How to Optimize Each One
The SaaS customer journey has four stages: awareness, consideration, decision, and retention. Learn what happens at each stage and how to optimize it.
Success Story
How Visible Promotes Product Updates With AnnounceKit: A Success Story
Visible, an investor reporting platform with 4,300+ customers, uses the AnnounceKit feed, widgets, and Intercom integration to promote new features.