Changelogs vs. Release Notes: Understanding Both Documentations and When Companies Should Utilize Each

Changelogs vs. Release Notes: Understanding Both Documentations and When Companies Should Utilize Each

There are dozens of solution-oriented programs keeping customers and product managers informed. A product or application can be designed in the first phase with some deficiencies, and would need upgrades or fixes later.

Best App Release Notes That Will Inspire You: How To Get Users to Actually Read Your Release Notes

Best App Release Notes That Will Inspire You: How To Get Users to Actually Read Your Release Notes

This article was refreshed on June 12th, 2024, we’ve added two more examples of the best app release notes. While app release notes are designed to help keep users informed about updates and improvements, they’re also an excellent opportunity to exhibit brand recognition and identity.  However, they aren’t always good. Often, they’re really, really bad….

Canny vs. LaunchNotes: Which Customer Feedback App Does It Better?

Canny vs. LaunchNotes: Which Customer Feedback App Does It Better?

SaaS companies can greatly benefit from changelog tools, release notes, and other means of customer feedback. But with so many businesses providing this service, it can be difficult to know which is best for you. We’re going to compare the features of two popular brands that provide these services, Canny and LaunchNotes, and let you…

Alternatives to Changelogfy: What Is the Best Option for User Feedback?

Alternatives to Changelogfy: What Is the Best Option for User Feedback?

SaaS companies know all about the benefits of user feedback. Whether it’s utilizing changelog tools, release notes, or other means, optimizing how businesses gather user feedback can help your business grow. But how do you choose the best option for these services when so many companies are providing similar things? Changelogfy is one popular option…

Elevate Your Customer Insight Capabilities With a Customized NPS Template

Elevate Your Customer Insight Capabilities With a Customized NPS Template

Customer feedback is the best way to improve a company’s product or services to ensure it’s exceeding consumer expectations. But without helpful insight, it’s difficult to determine what needs improving and what is already working.  Net Promoter Score (NPS) templates allow companies to completely customize NPS surveys to drive the feedback they’re looking for and…

How To Calculate Net Promoter Score To Track Customer Satisfaction

How To Calculate Net Promoter Score To Track Customer Satisfaction

As a business, you’re searching for an effective way to gather customer feedback. Sales are good, but it’s hard to know if things could be better. Are your customers truly satisfied? Net promoter scores (NPS) are crucial for measuring customer satisfaction and loyalty, yet some businesses aren’t bothering to collect them. Could it be that…

The Value of Accurate Changelog Versioning for Your SaaS Company

The Value of Accurate Changelog Versioning for Your SaaS Company

A changelog is like a museum that shows the history and evolution of a product as it goes through changes, updates, and new releases. Changelogs help create a visual thread that follows the product’s progress for years after the initial version release. But how are these changelogs sorted and labeled, and what do they mean…

AI Unleashed: Illuminating the Path Through Cutting-Edge Release Notes

AI Unleashed: Illuminating the Path Through Cutting-Edge Release Notes

Most engineers don’t have time to waste trying to write effective release notes. And why would you want them to? Yet release notes are an integral part of updating your product, informing and exciting users about the positive changes your product will undergo. Naturally, many engineers look to AI-produced release notes as a powerful way…