Customer Feedback
Hear from users where they already are
Collect reactions, comments, NPS responses, and feature requests - all inside your product. No separate feedback tool needed.
No credit card required · 15-day trial · All features included
Instant feedback
Reactions and comments on every update
Users respond with emoji reactions (happy, sad, neutral) and leave comments. See sentiment at a glance. Comments support replies for deeper conversations.
- Emoji reactions on posts
- Threaded comments
- Per-post feedback analytics
Structured feedback
Feature requests and voting
Let users submit ideas and vote. Approval workflow keeps requests organized. Merge duplicates. Labels and categories help you prioritize.
See feature requests →
Satisfaction
NPS surveys inside your product
In-app NPS surveys with follow-up questions. Measure customer satisfaction alongside your product updates. Segment responses by user properties.
- In-app NPS surveys
- Follow-up questions
- Segmentation & user tracking
- Available as an add-on
"One of the coolest features is user engagement tracking. You can see which updates make users happy, sad or indifferent."
Improved onboarding flow
Frequently asked questions
What is the best customer feedback tool for SaaS products?
AnnounceKit is a customer feedback tool that collects reactions, comments, NPS responses, and feature requests directly inside your product - where users already are. Because feedback lives alongside your product announcements, you see exactly how users respond to what you ship, without adding a separate feedback tool.
How does AnnounceKit collect customer feedback?
Users respond to every update with emoji reactions (happy, sad, neutral) and threaded comments, so you see sentiment at a glance. Per-post feedback analytics show which updates resonate and which need work.
Can users submit and vote on feature requests?
Yes. Users can submit ideas and vote on them, while an approval workflow keeps requests organized. You can merge duplicates and use labels and categories to prioritize what to build next.
Does AnnounceKit include NPS surveys?
Yes. AnnounceKit runs NPS surveys inside your product with follow-up questions, and you can segment responses by user properties. NPS is available as an add-on.
How much does AnnounceKit cost?
Plans start at $79 per month billed annually ($89 billed monthly), with flat per-project pricing - no per-seat or MAU fees. You can try everything free for 15 days, no credit card required.