We’re excited to unveil a much-anticipated enhancement to our Pay Rates feature! We've just introduced the capability to assign trainers to a distinct pay rate. This update will provide you and your team with greater flexibility and control in managing your trainer’s compensation.  

So, what's new: 

• Pay Rate Groups: Create one or multiple pay rate groups. Each pay rate group can have different rates for classes and appointments 
• Assign Trainers: Once our pay rate group is set up, you can easily assign trainers to a pay rate group that reflects their level of experience and compensation  

Note: A trainer can only be assigned to one pay rate group.  

• Flexible pay structures: Offer varied compensation based on the trainer’s experience, qualifications or performance  
• Enhanced Efficiency:  Save time and reduce errors that occur when processing your trainers' pay rates manually 
• Incentivize your trainers: Offering higher pay rates based on experience or performance can help to motivate your trainers   
• Adaptability to market changes: The ability to adjust pay rates ensures your studio remains competitive in the market 

Why continue wasting time using spreadsheets to manually track each trainer's rate and class/appointment activity? Set up your trainer rates today in the Pay Rates section on your Dashboard.  

More information can be found on our Knowledge Base article.  

We've just introduced a Trainer Filter to make your payroll processes even smoother! 

Admins can now quickly filter the Payroll report by specific trainers, providing: 

• Faster Totals Calculation: No more manually sifting through reports. Admins can swiftly calculate totals for individual trainers, making payment calculations more efficient. 
• Simplified Submission: Save time by submitting payroll files directly to 3rd-party providers without the need to exclude any trainers manually. 

We are excited to introduce our New Insurance Feature. We’ve designed this new and essential tool to cut the hours per month spent on insurance tasks, taking time and effort out of your member insurance tracking, and safeguarding your business against revenue loss. 

So, what can you expect with this new Insurance feature? 

• Quick and Easy Insurance Details Capture: Easily input and store your member’s insurance information directly on the client profile. 
• Track and Report Member Visits: Monitor your member's access and attendance seamlessly using the ‘Visits’ report on your dashboard. Alternatively, the Access Insights report also has a new ‘Insurance Members’ tab. 
• Be one step ahead with Reporting: With just a few clicks, download reports to aid your insurance reimbursement submissions. 

For most businesses, payroll is an essential part of the weekly, monthly and annual operations. We’ve listened to your feedback; we know how many hours can be lost to Payroll, and how challenging the process can be!  

Introducing Pay Rates - this feature allows you to easily define a base value for your classes and appointments. The new report will help streamline your payroll operations and save you time to focus on other, more important aspects of your business.

What's included?  

• Ultimate Transparency with a Dedicated Pay Rates Section: Under the ‘Manage’ tab on your Dashboard, you can now easily manage pay rates and generate payroll reports 
• Set Class & Appointment Base Rates: Set base rates for different classes and appointments 
• Operate with Ease with Editable Rates: Easily edit existing class or appointment base rates  
• Improve efficiencies with Payroll reporting: With a few clicks, generate a CSV report that captures the event details, pay rates, bookings, and attendees for a given date range

Steps to Get Started 

 Add Pay Rates: 

• Go to 'Manage' ➞ 'Pay rates' ➞ '+ Pay rate' 
• Choose a class or an appointment 
• Assign a base rate and click 'Save' 
• Click on the class or appointment if you wish to edit the rates  
• Click ‘Run Payroll’ to generate the report  

 For more details on Payroll, see our Knowledge Base article here. 

What’s coming next?  

This is just the beginning – we've lots of improvements yet to come. Our team will be building out this feature to include base rates for different trainers, and also an attendance bonus to incentivize your trainers.  

You can also learn more through our Knowledge Base article. 

We hope this new workflow empowers you to engage your community in new and exciting ways and drives your member retention up, keeping more members at your studio. As always, we’d love to receive your feedback and any questions you have on this update as you start to use it! 

What’s New?  

 What are the limitations?  

• Restricted subscriptions, discounted subscriptions, future memberships and unlimited memberships with a recurring Add-on cannot be adjusted at this time