This November, we made it easier to connect with your community and grow your business with ABC Glofox:

Engage Your Members

• New XLerate Workflow - Total Visits Milestones
• View Tags on Booking Lists
• Filter Appointment Types in the Member App

Grow Your Business

• Offer Free Classes

Head to our blog to learn more

This October, we unwrapped some HUGE new ABC Glofox features to make managing your fitness business even sweeter:

Payments

• Apple Pay and Google Pay support
• BLIK support (Poland)
• Nice Payments support (South Korea)

Integrations

• Zapier Beta: Create leads in Glofox or trigger actions in other systems

Sales & Engagement Tools

• Minute-level timing for the ABC XLerate Leads Workflow

Operator Experience

• Upgrade or downgrade memberships without cancelling and re-enrolling
• Direct SMS replies in conversations
• Email individual clients in the Pro App
• Pro App roaming restrictions

Head to our blog to learn more

Members can now complete purchases using Apple Pay or Google Pay within Glofox powered member apps. This modern, mobile-first payment experience helps boost conversions and streamline the checkout experience.

Why You’ll Love This

• Boost conversions and first payments: Remove the friction of typing in card details for higher conversion rates and fewer abandoned sign-ups
• Modernized member experience: Automatically support Apple Pay and Google Pay — just like your members’ favorite apps
• No extra fees: Pay the same standard Stripe card rates regardless of whether or not members use Apple Pay or Google Pay

How To Get Started

No additional setup is required for customers that use Glofox with Stripe for payment processing*. Apple Pay and Google Pay can be used on web and mobile for:

• Store Products
• Single Memberships
• Recurring Memberships

*Apple Pay and Google Pay are not supported for customers in Canada, those using GoCardless, and those using Stripe Direct Debit in New Zealand. Support for these customers is coming soon

September swept in some great new updates for ABC Glofox:

Sales & Engagement Tools

• Instant Workflow Triggers
• New Audiences Filter – Tags
• Upgraded Audiences Filter – Memberships -> Plans
• New Audiences Filter – Plan Start & End Dates

Operator Experience

• Email Class Registrants from the Pro App
• Hide Trainer Last Names

Reporting & Analytics 

• Report Upgrades – Active Credit Packs Report

Head to our blog to learn more

Tag members in ABC Glofox to capture additional context, enable more targeted communication, and personalize experiences throughout the member journey.

What's New?

You can now tag member and lead profiles with custom attributes.

Why This Matters:

• Unified member context and tracking: Identify key member attributes like skill level, goals, and more. Ensure faster handoffs and provide every staff member with the context they need.
• Flexible segmentation for personalized engagement: Create hyper-relevant communications by using Tags to build custom audiences that match your business’s unique needs.   

How To Get Started:

Manage Tags from the Tags page

1. Head to the new Tags page
2. Click ‘+ Create Tag’
3. Name the Tag and click save
4. Delete unwanted tags by clicking the ellipses icon

Add Tags from a member or lead profile

1. Open any member or lead profile
2. Click ‘+ Create Tag’
3. Select existing tags or create a new tag
4. Click save

Build a custom audience using Tags

1. Visit the Audiences page
2. Click '+ Create Audience'
3. Select a tag or multiple tags, as well as any other filters
4. Name the audience
5. Click save

Discounts aren't only a method to boost short-term sales, but serve as a powerful strategic tool to attract new members, retain loyal clients, or promote new services. 

In today's competitive fitness industry, a well structured discounting model can be the key to unlocking growth opportunities.

What's New?

You can now choose whether a discount is based on a fixed amount ($20 off) in addition to percentages (20% off).

Why This Matters:

The addition of fixed-amount discounts helps you: 

• Take greater control over your promotional strategies
• Drive higher conversion rates on larger purchases (percentages typically perform better on smaller purchases)
• Alternate between discount types to avoid buyer delay based on previous offers

How To Get Started:

1. Go to Manage > Discounts
2. Select an existing discount or click "Add a new discount"
3. Select Fixed Amount as the discount type, enter an amount, and complete the rest of the pop-up
4. Apply the discount during checkout or share the promo code via the channels of your choice!

We are excited to share some recent improvements we’ve made to the member app.

More insight into members activity history.

Total, Yearly, Monthly and Weekly visits data now available in the visits screen of the member app. Customizable date filters to get accurate visit information for any time period.

Enhanced transparency in credit transactions for Members

Each credit use is now clearly tagged within the app for members as either “booked”, “no show” or “attended”.

Simplify the process of collecting crucial address information.

Members can now update their profile with their address, including street, state, country, and postal code. 

Keep Members Excited and Engaged

Directly link to external content such as Spotify playlists, WOD pages, promotional or event specific websites, and on demand platforms from the Community page.

Get Social with Community Content.

Members can now “share with friends” via a new post type that allows members to share studio content right from the community section of the member app.

Let us know what you think!

Our email designer now allows you to save any design as a template!

Saving templates helps you speed up email production by saving frequently used designs. It also helps promote brand consistency by making it easy for your team to always send on-brand communications. 

How to save templates:

• Navigate to Connect
• Select the One-off emails tab or a workflow with an email step
• Create a new email
• Once you're done editing, select 'Save as template' at the top right of the email designer

For more information about creating custom email templates, check out our Knowledge Base article. 

This feature is available on Boost and Elite plans