Overnight we have seen a change from LinkedIn regarding your Personal LinkedIn account and we are temporarily unable to download your Personal LinkedIn posts and metrics.  The orange dot you may see is an indicator that the data is not synching and may be out-of-date. There is no impact to LinkedIn Company page data or LinkedIn paid media data. Our engineering team is investigating the issue and we will inform you as soon as the issue is resolved, data is up-to-date, and backdated to ensure you have full insights.

As you may have read in the news, there are changes at Twitter.

This includes data limitations on their previous level of service but at substantially greater price points.

Digivizer remains a partner to Twitter, although there are limitations to the data we receive. Whilst you may see Twitter social data, it may not be complete. We are working to return to the data quality you expect.

To better support our paid customers, we will be removing Twitter data from Digivizer Free Plans immediately.

We will keep you updated on any future developments.

LinkedIn’s certification of Digivizer is validation of the power and value of our technology, the insights we offer and the expertise in driving performance through LinkedIn for businesses, everywhere 📈

Maximize your investment on LinkedIn

As a valued Digivizer customer you can maximize your investment on LinkedIn by leveraging powerful end-to-end insights enabling you to; 

✅ Compare LinkedIn content with other social media channels

✅ Know what content and ad type converts the most

✅ See what drives best cost-per-outcome at the platform

✅ Know which campaign, adset and ad drives conversions

✅ See which LinkedIn activity converts into web traffic and sales

✅ Measure your LinkedIn community interaction

✅ Access all your organic, paid and web insights in one platform. 

Plus if new to LinkedIn Advertising - our Partnership will offer you up to US$500 towards your ad account.

Through the partnership with LinkedIn, we can now offer all new and existing inactive customers, who have not spent on LinkedIn Ads in the last 90 days, the ability to tap into additional advertising budgets. 

When you spend US$500 (or the local equivalent) on LinkedIn Advertising and you will get US$500 added to your LinkedIn Ads account (T&C’s apply) 💰

• To create a LinkedIn Advertising account,  follow the steps here. 
• Connect your LinkedIn Advertising account to Digivizer. 
• Spend US$500 to get US$500! T&C’s Apply.

If you would like to understand more about how to unlock the value of LinkedIn for your business, book into one of our 15-minute LinkedIn insights sessions here.

Earlier this morning, a Twitter outage caused some Twitter accounts to be incorrectly revoked, and an email to reconnect the account was sent to those affected.

The Twitter outage has been resolved, and we have automatically reconnected your Twitter accounts. 

Sharing your Digivizer data with your team is now even easier. Send an overview report to anyone, for any period, with a personalized note.* 

Digivizer Express Reports are in the same style of your weekly and monthly reports (see example below) with the ability to;

• Add a personalized message with no limitations on the size of your message. Use emojis for dramatic effect, to show your digital marketing metrics are heading up and to the right!
• Flexibility to share reports to both members and non-members of your Brand Space using their email address.
• Choice to create a report from any reporting period and/or a custom date range.

To send a Custom Report, go to Manage Brand Space and scroll down to ‘Send custom reports’ (see screenshot below).

Select your date range, create your message, add recipients and click ‘Send Now’. As the sender you will also receive a report in your inbox. 

We are continuing to improve Digivizer’s reporting capabilities, and we welcome your valuable feedback. To share your feedback, please contact our support team on support@digivizer.com or the in-platform chat.

*Please note this new feature is only available on our paid plans.

Google will retire their Universal Analytics product on the 1st July 2023 and are beginning to migrate customers from Universal Analytics to GA4.

Digivizer supports both platforms, so you can connect both with the reassurance that, even when Google closes your Universal Analytics account, Digivizer will still have your data. 

When you connect a GA4 account for the first time, you will see 30 days of historical performance data and insights. Digivizer then automatically tracks performance to provide enriched period-on-period comparisons over time.

The website and search engine insights available for GA4 accounts include:

• Revenue 
• Transactions
• Number of Users
• Number of New Users
• Sessions
• Pages per Session
• Average Session Time
• Engaged Sessions
• Engagement Rate
• Traffic Source
• Search Queries driving Traffic
• Top Web Pages

If you have both an Universal Analytics account and GA4 account, you can connect both accounts to compare the website metrics with ease. 

Twitter has recently made changes to their API access. We are working through the implications to our platform.  

Whilst Twitter are revoking access to all, they have not yet implemented and committed to what the new model will look like.  

In the meantime, your Twitter Performance Insights may not be up-to-date. As soon as we know more, we will update you and aim to provide and maintain a working solution.

The change in API and data available from Twitter is now resolved. All paid for brand spaces are up-to-date with Twitter metrics across organic, earned and paid media.

Those on a Digivizer Free Plan will see Follower Count & Number of Posts only.  This is a limitation of the new Twitter API.  If you would like to see performance metrics, please upgrade to a paid plan.

The delay in seeing up-to-date LinkedIn performance metrics that began over the weekend is now resolved. All brand spaces have had performance insights backdated.  

LinkedIn Organic Performance Metrics are currently not synching. It is a known issue and we are working on a fix. Data is accurate up to the 16th December 2022. We will notify you as soon as this bug is fixed.