For paying plan customers only, Twitter organic post metrics are available again. The restriction on providing Twitter organic post metrics to all accounts is due to changes at Twitter’s end, hence support and data is available only for Digivizer paid plan customers at the highest level (Brands, Agencies and Enterprise). 

Twitter Ads Data is available to all customers.

You can connect your TikTok accounts and receive all TikTok metrics. All data has been backdated.

We're experiencing issues with TikTok data across both Paid and Social channels due to circumstances beyond our control.

As such we are seeing current issues with connecting ads accounts, previewing adverts and downloading social engagements.  

Our team is working round-the-clock to reconnect your data, and we'll let you know as soon as that happens.

Your data is important to us, and we appreciate your patience at this time.

We’re experiencing issues downloading your Twitter social data, please bear with us whilst our engineering team is working to resolve the issue. We will update you once resolved.

LinkedIn Personal Account metrics are again available for all Brand Spaces, including historical updates. If you do not see updated metrics on your personal account, please disconnect and reconnect your LinkedIn account to update your permissions. Please note this data outage did not impact brand pages or paid media accounts.

Overnight we have seen a change from LinkedIn regarding your Personal LinkedIn account and we are temporarily unable to download your Personal LinkedIn posts and metrics.  The orange dot you may see is an indicator that the data is not synching and may be out-of-date. There is no impact to LinkedIn Company page data or LinkedIn paid media data. Our engineering team is investigating the issue and we will inform you as soon as the issue is resolved, data is up-to-date, and backdated to ensure you have full insights.

As you may have read in the news, there are changes at Twitter.

This includes data limitations on their previous level of service but at substantially greater price points.

Digivizer remains a partner to Twitter, although there are limitations to the data we receive. Whilst you may see Twitter social data, it may not be complete. We are working to return to the data quality you expect.

To better support our paid customers, we will be removing Twitter data from Digivizer Free Plans immediately.

We will keep you updated on any future developments.

LinkedIn’s certification of Digivizer is validation of the power and value of our technology, the insights we offer and the expertise in driving performance through LinkedIn for businesses, everywhere 📈

Maximize your investment on LinkedIn

As a valued Digivizer customer you can maximize your investment on LinkedIn by leveraging powerful end-to-end insights enabling you to; 

✅ Compare LinkedIn content with other social media channels

✅ Know what content and ad type converts the most

✅ See what drives best cost-per-outcome at the platform

✅ Know which campaign, adset and ad drives conversions

✅ See which LinkedIn activity converts into web traffic and sales

✅ Measure your LinkedIn community interaction

✅ Access all your organic, paid and web insights in one platform. 

Plus if new to LinkedIn Advertising - our Partnership will offer you up to US$500 towards your ad account.

Through the partnership with LinkedIn, we can now offer all new and existing inactive customers, who have not spent on LinkedIn Ads in the last 90 days, the ability to tap into additional advertising budgets. 

When you spend US$500 (or the local equivalent) on LinkedIn Advertising and you will get US$500 added to your LinkedIn Ads account (T&C’s apply) 💰

• To create a LinkedIn Advertising account,  follow the steps here. 
• Connect your LinkedIn Advertising account to Digivizer. 
• Spend US$500 to get US$500! T&C’s Apply.

If you would like to understand more about how to unlock the value of LinkedIn for your business, book into one of our 15-minute LinkedIn insights sessions here.

Earlier this morning, a Twitter outage caused some Twitter accounts to be incorrectly revoked, and an email to reconnect the account was sent to those affected.

The Twitter outage has been resolved, and we have automatically reconnected your Twitter accounts. 

Sharing your Digivizer data with your team is now even easier. Send an overview report to anyone, for any period, with a personalized note.* 

Digivizer Express Reports are in the same style of your weekly and monthly reports (see example below) with the ability to;

• Add a personalized message with no limitations on the size of your message. Use emojis for dramatic effect, to show your digital marketing metrics are heading up and to the right!
• Flexibility to share reports to both members and non-members of your Brand Space using their email address.
• Choice to create a report from any reporting period and/or a custom date range.

To send a Custom Report, go to Manage Brand Space and scroll down to ‘Send custom reports’ (see screenshot below).

Select your date range, create your message, add recipients and click ‘Send Now’. As the sender you will also receive a report in your inbox. 

We are continuing to improve Digivizer’s reporting capabilities, and we welcome your valuable feedback. To share your feedback, please contact our support team on support@digivizer.com or the in-platform chat.

*Please note this new feature is only available on our paid plans.