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Enhancement
a year ago

Restricted Memberships: Flexible Payments & New Cart

Our newest enhancement to the Glofox platform brings a more efficient and flexible flow for purchasing restricted memberships. Restricted memberships give you more control over the number of classes or appointments that a member can attend at your gym or studio. For example, you could create a restricted membership with 8 class credits to use per month. 

Take advantage of easy to use search capabilities for selecting the right items to purchase, more insight into taxes, discounts, subtotals and totals at checkout, as well as a single receipt for all of a member’s purchases.

What's New?

Our new restricted membership flow makes it possible to purchase restricted memberships in the new cart on the dashboard. As part of this release, users will be able to:

  • Purchase a Restricted Membership in the new cart 
  • Purchase a membership using a flexible payment (ie, alternate between card and cash)
  • Purchase a restricted membership with the POS terminal 

Note: this will not be supported in the old cart 

How to Use It:

  1. Click the Checkout icon on the left side of the Dashboard 

  2.  On the new page, select the client you wish to purchase an item or items for by clicking "Select Client" 

  3. Click select item and select the product/service you wish to purchase for the client. 

  4. If required click select item again to select additional products or services for the client. 

  5. Select the payment method on the right of the page, under the Payment breakdown 

  6. Click "Pay" 

  7. Once the transaction has been completed you can "Close Cart" to return to the Dashboard or start a "New Checkout" 

For more information, please check out this support article or our quick loom video:

What’s coming next: 

As part of the purchasing flow, we’ll be releasing "gift first period" and the ability to purchase a consecutive membership for restricted membership. We'll also be looking to improve our canceling and scheduling.