Your subscription payments capturing capability on Glofox has been enhanced further with a significant upgrade. 

Now with Glofox Payments, any subscription payment that fails for a payment cycle will automatically run again in the following payment cycle even if the initial payment failed to become successful. This will ultimately capture more revenue for your business.  

Example - If member Tom has a monthly $30 subscription payment that fails in December, Glofox will now continue to seek monthly payment ($30) in January (and all following months) regardless of the outcome of the December payment.

Up until now, when a member had a failed subscription payment attempt, Glofox automatically retries the payment a further 3 times (manual retries are also possible). Glofox then ceases all automatic payment attempts including those for future payment cycles.

For more information on this feature please visit our knowledge base article here. Feedback welcome below.