You spoke, we listened - we've just updated your permissions! It’s now possible to access both the 'Money Owed' and the 'Failed Payments' reports on the Glofox dashboard. Access to these reports should help with daily tasks such as debt recovery, and assist with identifying the right members to contact. 

Please note: all other financial reports are restricted to Admins and Super Admins. 

The below shows receptionist level access to the 'Money Owed' & 'Failed Payments' reports: 

For more information on Receptionist permissions, please refer to our Knowledge Base article. 

The 'Money Owed' report is not available on all Glofox packages. To upgrade please contact support@glofox.com.