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Comparison articles
General

Comparison articles

ByArsen Nurmagomedov June 21, 2019May 12, 2021

We’ve spent significant time testing and researching other tools, figuring out the key point you need to know about. Grab a notebook and don’t forget to take notes!

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Everything you need to know about key metrics in SaaS
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Everything you need to know about key metrics in SaaS

ByArsen Nurmagomedov June 13, 2019May 12, 2021

What are those magical key metrics everybody talks about? Somehow the popularity of few of them like CAC and LTV is overvalued and maybe these two metrics won’t work for your company at the current business cycle.

Read More Everything you need to know about key metrics in SaaSContinue

How to Improve Customer Experience with User Feedback
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How to Improve Customer Experience with User Feedback

ByArsen Nurmagomedov June 10, 2019May 12, 2021

There is a gigantic range of customer feedback that you can mine for valuable insights. Also, feeds are crucial for your business to improve customer support strategies.

But first, you need to understand one important thing.

Read More How to Improve Customer Experience with User FeedbackContinue

3 Unconventional channels to communicate with new clients
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3 Unconventional channels to communicate with new clients

ByArsen Nurmagomedov May 28, 2019May 12, 2021

We want to bring your attention to our 3 unconventional channels that focus on the middle part of the sales funnel, where you build a good impression and leave a user with the Aha moment.

Read More 3 Unconventional channels to communicate with new clientsContinue

3 Expert opinions on user-centered product management
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3 Expert opinions on user-centered product management

ByArsen Nurmagomedov May 22, 2019May 12, 2021

Every SaaS company wants to build products that users love. We imagine an ideal customer, who we help by solving customer problems and who happily spreads wonderful feedback and brings more people to start a free trial.

Read More 3 Expert opinions on user-centered product managementContinue

What are the best customer support strategies?
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What are the best customer support strategies?

ByArsen Nurmagomedov April 16, 2019May 12, 2021

Customer support is complex and hard. There will always be one customer with a long list of complaints regardless of how perfect you believe the product is.

Read More What are the best customer support strategies?Continue

The hidden reason why Slack reached 10 million users
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The hidden reason why Slack reached 10 million users

ByArsen Nurmagomedov March 9, 2019May 12, 2021

Slack has been growing at incredible speed reaching the sky of the SaaS world. Valued more than $7 billion it is certainly a role model for other industry players. 10 million people use their software around the world.

Read More The hidden reason why Slack reached 10 million usersContinue

The best and the worst app release notes that will inspire you
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The best and the worst app release notes that will inspire you

ByArsen Nurmagomedov February 26, 2019May 12, 2021

Release notes for the apps usually don’t have a technical background and are more interested in how the update will affect their user experience. Thus, in app release notes have to informative, entertaining to read, and easy to understand.

Read More The best and the worst app release notes that will inspire youContinue

Why Making product update Announcements is NOT the Best Strategy?
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Why Making product update Announcements is NOT the Best Strategy?

ByArsen Nurmagomedov February 24, 2019May 12, 2021

Announcing product updates thus becomes extremely challenging. How to make it exciting, if evolution made us unconsciously resist to a new update.

Read More Why Making product update Announcements is NOT the Best Strategy?Continue

How to make your SaaS website sell?
General

How to make your SaaS website sell?

ByArsen Nurmagomedov February 12, 2019May 12, 2021

Everybody believes that their software is the best in the market. In an ideal world, every visitor immediately understands a new need he didn’t recognize before he learned about your tool. Without exaggeration, SaaS founders believe that software can sell itself.

Read More How to make your SaaS website sell?Continue

How to build instant trust on your website?
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How to build instant trust on your website?

ByArsen Nurmagomedov February 5, 2019May 12, 2021

Just like in real life building trust between two people is a step by step process, that involves patience and consistency in actions to achieve positive association in the mind of another person. The process of building trust between a service provider through a website and a prospect isn’t different.

Read More How to build instant trust on your website?Continue

How to boost website engagement and top 4 tools you need
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How to boost website engagement and top 4 tools you need

ByArsen Nurmagomedov January 29, 2019May 12, 2021

Website user engagement is an important indicator determining the success and ranking of your site. Every website is competing with rival brands to increase its engagement rates. Attracting big traffic is pointless if you are unable to engage with visitors and get them to perform desired actions.

Read More How to boost website engagement and top 4 tools you needContinue

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