What comes to mind when you think of a public roadmap?
Let’s say I’m planning a vacation where I’m going to jump in my car and drive to as many different cities as I can to explore what they have to offer. To execute my trip, I must have a roadmap!
Your inbox is flooded with new emails all day long. You know they might contain important information and updates from the company, but are you really stopping to read every email? Likely not — and you’re not alone.
Customer feedback is important, but many business owners and managers don’t fully understand how crucial collecting quick and effective user feedback really is. If you ask business leaders how they improve the customer experience with feedback, what methods they use to collect it, or seek an explanation of their overall strategy, you may be met…
Timing on sending Net Promoter Score (NPS) surveys is crucial. That’s why you should always send your surveys on Thursdays at precisely 4:01 pm. Well, not exactly… That approach is antiquated and doesn’t consistently provide the informative data you need to know how your company is being perceived by your customers. Stop approaching NPS surveys…
In the SaaS universe, where customer satisfaction reigns supreme, the Net Promoter Score (NPS) is your trusty “North Star.” Bet you’ve bumped into NPS surveys after flight turbulence, a cushy hotel stay, or those chatty app customer service sessions, right? What’s the real NPS secret sauce? It’s not just a number; it’s like X-ray vision…
“If you build it, they will come.” You may have thought of that old line a few times when your software was still in development. Now, as CEO of a SaaS (Software as a Service) business, you’re learning that’s not necessarily true. Even the best product can suffer low activation rates when paired with subpar…
CompanyEasyDMARC IndustryB2B SaaS – Cybersecurity Number of employees50-100 HeadquartersUnited States OfficesUS, Netherlands and Armenia Websitehttps://easydmarc.com/ More than 25,000 organizations from 130 countries entrust their businesses’ security in cyberspace to EasyDMARC. EasyDMARC’s all-in-one solution enables them to stop ransomware, business email compromise, email phishing, CEO fraud, domain spoofing, and other attacks. The result? Prevention of: Data…
Customer feedback examples are the way that customers rate and comment on the service that a brand has given them.
The experience customers have at the early stages of their subscription sets the tone for long-term engagement.
In this article, we’ll share some customer onboarding best practices that will improve your customer success in 2021
Product success metrics are quantitative data information derived from various business stages to help understand if you’re on the right path.
Learn how to identify your product qualified leads, why defining them this way is important, and how they can ultimately drive revenue increases for your business.
We’re excited to announce a new feature for AnnounceKit – Grammarly integration, the spelling and grammar-checking tool. Starting today, you can use Grammarly to check all of your AnnounceKit posts for typos and grammar mistakes, free of charge. We know how important it is to have clear, accurate communication with your audience. That’s why we’re offering this integration to all of our plans. Whether you’re just getting started with AnnounceKit or you’re a longtime user, you can now make sure your posts are typo-free and look professional.