Our Monday-morning Express emails sent 8th April 2024 may not have included the full 7-days worth of Paid Media performance data. This was due to a configuration error on one of our databases which has since been corrected.

The Digivizer Platform is up-to-date and contains all your recent Paid Media performance data, as will all subsequent reports run from this morning.

If you wish to re-run the Express report with the updated Paid Media performance data and send to your team, you can do so by the following steps once you’ve logged into Digivizer:

1. Click the ‘Reporting’ tab

2. Choose either “PDF” or “Email” report, depending on whether your want an overview (Email) or an in-depth report (PDF)

3. Choose the dates you wish to run for. The Monday morning report runs for 1st April - 7th April.

4. Choose “Select All” to re-send the report to everyone in your brandspace.

5. You may wish to add a message to your team to advise that you are resending this due to a previous error.

6. Press “Send now”

If you would like further support, please use the blue “Help" button available on the Digivizer website and Platform to get in touch with us.