In the words of the wise Albus Dumbledore from Harry Potter, “Words are, in my not-so-humble opinion, our most inexhaustible source of magic.” And there’s a special kind of magic in giving users the power to create their desired product by utilizing feedback tools like feature voting. Sure, you can spend countless hours spinning your…
What comes to mind when you think of a public roadmap?
Let’s say I’m planning a vacation where I’m going to jump in my car and drive to as many different cities as I can to explore what they have to offer. To execute my trip, I must have a roadmap!
An email digest bundles updates into one periodic email. Learn what it is, the types used by top companies, and see real examples to get started.
Learn how to collect user feedback with 8 proven methods — surveys, in-app feedback, NPS, interviews and more. Free templates and tools inside.
Timing on sending Net Promoter Score (NPS) surveys is crucial. That’s why you should always send your surveys on Thursdays at precisely 4:01 pm. Well, not exactly… That approach is antiquated and doesn’t consistently provide the informative data you need to know how your company is being perceived by your customers. Stop approaching NPS surveys…
In the SaaS universe, where customer satisfaction reigns supreme, the Net Promoter Score (NPS) is your trusty “North Star.” Bet you’ve bumped into NPS surveys after flight turbulence, a cushy hotel stay, or those chatty app customer service sessions, right? What’s the real NPS secret sauce? It’s not just a number; it’s like X-ray vision…
Product activation in SaaS is where 75% of users drop off. Learn the formula, benchmarks, and 8 proven strategies to lift your activation rate.
See how EasyDMARC uses AnnounceKit to send targeted in-app notifications and product updates to 25,000+ cybersecurity customers across 130 countries.
See 11 real customer feedback examples from Uber, Slack, Figma, Canva & more — plus types of feedback to collect and how to act on each.
Learn 13 proven SaaS onboarding best practices used by top SaaS companies. Includes a 5-step strategy framework and a free onboarding checklist for your team.
The 20 product management KPIs every PM needs: MRR, churn, NPS, activation rate, feature adoption, and more. Includes formulas, benchmarks, and a how-to framework.
What is a product-qualified lead? Get the PQL definition, real examples from Slack and Drift, and a 4-step playbook to identify PQLs in your SaaS.