Timing on sending Net Promoter Score (NPS) surveys is crucial. That’s why you should always send your surveys on Thursdays at precisely 4:01 pm. Well, not exactly… That approach is antiquated and doesn’t consistently provide the informative data you need to know how your company is being perceived by your customers. Stop approaching NPS surveys…
In the SaaS universe, where customer satisfaction reigns supreme, the Net Promoter Score (NPS) is your trusty “North Star.” Bet you’ve bumped into NPS surveys after flight turbulence, a cushy hotel stay, or those chatty app customer service sessions, right? What’s the real NPS secret sauce? It’s not just a number; it’s like X-ray vision…
“If you build it, they will come.” You may have thought of that old line a few times when your software was still in development. Now, as CEO of a SaaS (Software as a Service) business, you’re learning that’s not necessarily true. Even the best product can suffer low activation rates when paired with subpar…
CompanyEasyDMARC IndustryB2B SaaS – Cybersecurity Number of employees50-100 HeadquartersUnited States OfficesUS, Netherlands and Armenia Websitehttps://easydmarc.com/ More than 25,000 organizations from 130 countries entrust their businesses’ security in cyberspace to EasyDMARC. EasyDMARC’s all-in-one solution enables them to stop ransomware, business email compromise, email phishing, CEO fraud, domain spoofing, and other attacks. The result? Prevention of: Data…
Customer feedback examples are the way that customers rate and comment on the service that a brand has given them.
The experience customers have at the early stages of their subscription sets the tone for long-term engagement.
In this article, we’ll share some customer onboarding best practices that will improve your customer success in 2021
Product success metrics are quantitative data information derived from various business stages to help understand if you’re on the right path.
Learn how to identify your product qualified leads, why defining them this way is important, and how they can ultimately drive revenue increases for your business.
We’re excited to announce a new feature for AnnounceKit – Grammarly integration, the spelling and grammar-checking tool. Starting today, you can use Grammarly to check all of your AnnounceKit posts for typos and grammar mistakes, free of charge. We know how important it is to have clear, accurate communication with your audience. That’s why we’re offering this integration to all of our plans. Whether you’re just getting started with AnnounceKit or you’re a longtime user, you can now make sure your posts are typo-free and look professional.
Software Development Life Cycle (SDLC) is a key process in software engineering. It is an essential part of the software development process, providing organizations with the structure and framework for creating and delivering high-quality software applications. This article will provide a comprehensive overview of the SDLC, from initial planning to deployment and maintenance. We’ll explore each stage in detail, offering practical advice and tips for successful implementation.
The financial services industry is rapidly evolving as technology transforms how we interact with our finances. Fintech companies are on the rise, creating new opportunities for entrepreneurs to innovate and make a lasting impact in the world of finance. Starting and scaling a successful fintech company requires extensive knowledge, dedication, and resources. In this article, we will discuss the necessary steps to build and scale a successful fintech company from the ground up.
Software as a Service (SaaS) development is becoming increasingly popular due to its scalability and low cost. As businesses look for ways to maximize their workflow, understanding the proper SaaS development process is essential. In this article, we will discuss five ways to improve your organization’s workflow when developing a SaaS product. With the right strategies in place, you can create an efficient, streamlined development process that meets your business needs.