E-learning companies such as CG Boost often struggles to announce product updates about online courses and new tutorials to customers, especially when they are enhancing their sources without ceasing.
So, announcing source and video updates to their customers and engaging with them were the main problems CG Boost wanted to solve.
“AnnounceKit gave us the tools we needed for a reasonable price, to easily keep our audience and customers up-to-date,” said Zach Reinhardt, the founder, and lead instructor at CG Boost.
Company
CG Boost
Website
cgboost.com
Headquarters
Salzwedel, Sachsen-Anhalt
Industry
E-Learning
Features Used
Standalone Feed
In-App Feed
Announcement Bar Booster
Pop-Up
CG Boost is a Salzwedel-based E-Education company, which offers online courses for the 3D tool Blender. They make learning and understanding this comprehensive tool easy and fun. Their goal is to help people tell their own stories in 3D animations.
CG Boost merges Zach’s former brand Zacharias Reinhardt.com and the Weekly CG Challenge. CG Boost worked on bringing all the stuff I do online, under one roof with the new CG Boost brand. This contains three main areas, CG Boost Academy with quality online courses, CG Boost Challenge with contests for 3d artists, and CG Boost Magazine with quality tutorials and videos.
Their big goal at CG Boost is to empower aspiring CG artists to bring their Blender 3D skills to the next level and eventually make a living with what they are passionate about.
The Challenge
E-Learning companies such as CG Boost often face a struggle to announce updates to their customers, especially when there is a high velocity on the improvement of training sources. With many course updates each week, it becomes harder and harder to announce this news and stay in touch with customers.
AnnounceKit gave use the tools we needed for a reasonable price, to easily keep our audience and customers up-to-date.
ZACH REINHARDT, THE FOUNDER AND LEAD INTRUCTOR AT CG BOOST
Since CG Boost is updating their courses regularly, and they post new content on different platforms like YouTube, they had a hard time getting everyone interested up-to-date with their recent news and updates.
Zach Reinhardt stated that “First we created a public Notion page, which had the problem there people could not subscribe to updates. Then we looked into Beamer, but it was lacking some features we needed.”
They also tried sending out newsletters or updates on social media and in communities. However, their audience had no centralized place to check for updates and new content. So many people were missing out on new additions to their courses or new videos on YouTube. This led them to have fewer people convert into customers.
The Solution
AnnounceKit gave them the tools they needed for a reasonable price, to easily keep their audience and customers up-to-date.
With a mission to educate, CG Boost uses AnnounceKit to have a single place for product updates, in which their customers can see the new videos, sources, tutorials, and other news.
“The main purpose was to keep our audience up-to-date with all new content and updates in one place,” said Zach Reinhardt. And since they implemented it on all their websites, one can access it from anywhere on their site. With the small notification icon popping up on their landing page, which is also highly visible, no one will miss the updates!
If you want a hassle-free way of getting everyone in your audience on the same page, what is new and what updates you have, AnnounceKit is a great choice.
ZACH REINHARDT, THE FOUNDER AND LEAD INTRUCTOR AT CG BOOST
They wanted a place to announce product updates with customers and gather feedback from them to improve their product. Since they can now collect user feedback with each AnnounceKit post, they can see how happy people are with the updates and content they post.
They use features like standalone feed and in-app feed to inform all of their audience about their fantastic news, and they use eye-catching widgets and pop-ups to take the attention of their audience. (We also appreciate what they do!)CG Boost has shared 50+ posts with AnnounceKit so far, and by doing so, decreased the number of people who miss the product updates and saved a great deal of time.
By using AnnounceKit, they are also now saving time to send out emails and posts on social media to notify people with updates, since they just need to add it once.
The Outcome
“Before using AnnounceKit, we had a hard time getting everyone interested up-to-date with their recent news and updates,” Zach says. That’s why they chose AnnounceKit to keep their audience engaged.
Across CG Boost Academy with quality online courses, CG Boost Challenge with contests for 3d artists, and CG Boost, and CG Boost Magazine with quality tutorials and videos, the CG Boost team builds stronger and deeper relationships with their customers through AnnounceKit’s all-in-one platform to announce product updates.
Lastly, we would like to share Zach’s experience with our customer support from his eyes. “One thing that satisfied me the most was the super quick and helpful customer support. Since due to my lack of knowledge in dealing with code, I had some issues implementing the AnnounceKit widget on some of my sites. The team at AnnounceKit quickly took over and set everything up for me. And they are listening when you have any feedback on how to improve it.” says Zach.
Our audience had no centralized place to check for updates and new content before using AnnounceKit.
ZACH REINHARDT, THE FOUNDER AND LEAD INTRUCTOR AT CG BOOST
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