SaaS companies can greatly benefit from changelog tools, release notes, and other means of customer feedback. But with so many businesses providing this service, it can be difficult to know which is best for you.
We’re going to compare the features of two popular brands that provide these services, Canny and LaunchNotes, and let you know how their prices and features stack up against one another. But we aren’t going to stop there.
We’re also going to show you how these two apps compare to AnnounceKit, the announcement app for product and software updates.
Our goal is to save you some time by doing all the work for you — and we’re hoping to show you why AnnounceKit should be your obvious choice in the end. This side-by-side feature comparison will help you discover for yourself who provides the most customer communication options at the best price.
Table of Contents
- A Side-By-Side Comparison of Canny, LaunchNotes, and AnnounceKit
- A Closer Look at AnnounceKit’s Customer Communication Features
- A Widget Type for Every Use Case
- Pricing
- JavaScript Framework Support
- Immediate Customer Support
- In the Battle of Canny vs. LaunchNotes, the Winner Is … AnnounceKit!
Quick Setup, Easy to Use, and Many Integrations
Manage your product announcements from a single place and easily distribute them
across multiple channels.
A Side-By-Side Comparison of Canny, LaunchNotes, and AnnounceKit
The SaaS market is overcrowded with changelog tools that look nearly identical. To discover the perfect one, you may have to spend hours testing and exploring. If you’re trying to compare Canny vs. LaunchNotes, this can take a lot of time you may not have to spare.
Instead of researching customizable SaaS communication software, you can spend your valuable time growing your business. Check out how Canny and LaunchNotes stack up against AnnonunceKit here.
Please note that LaunchNotes only has two plans at this time and does not have any prices listed on their website, so we can’t do a true comparison due to their lack of visibility with their customers.
| Features | Canny | LaunchNotes | AnnounceKit |
| Sidebar Widget Sidebar notification widget | ❌ | ❌ | ✅ |
| Modal Widget Widget that requires user focus before moving on | ❌ | ❌ | ✅ |
| Pop-up Widget In-app popup notification widget | ❌ | ❌ | ✅ |
| Line Widget In-app notification widgets | ❌ | ❌ | ✅ |
| Customizable Widget Customizable JavaScript in-app notification widget | ❌ | ✅ | ✅ |
| Custom Labels/Categories Create custom labels | ❌ | ✅ Premium $??? | ✅ Essentials $79 |
| Scheduled posts Schedule posts to be visible in the future | ❌ | ❌ | ✅ Essentials $79 |
| Pinned posts Pin your important posts to the top of the feed | ❌ | ❌ | ✅ Essentials $79 |
| Expiring posts Automatically unpublish temporary announcements | ❌ | ❌ | ✅ Essentials $79 |
| Grammarly Integration Make sure every message you send is letter-perfect | ❌ | ❌ | ✅ Essentials $79 |
| Multiple Labels Assign multiple labels on one post | ❌ | ✅ Premium $??? | ✅ Essentials $79 |
| User tracking Track your users’ feed activities | ❌ | ✅ Premium $??? | ✅ Growth $129 |
| Inject JS/CSS Insert custom JS/CSS code into the feed | ❌ | ✅ Premium $??? | ✅ Scale $339 |
| Multi-Language Communicate in multiple languages | ❌ | ❌ | ✅ Scale $339 |
| React JS Easily integrate widgets into your ReactJS app | ❌ | ❌ | ✅ |
| Vue JS Easily integrate widgets into your VueJS app | ❌ | ❌ | ✅ |
| WordPress Plugin Easily integrate widgets into WordPress | ❌ | ❌ | ✅ |
| Custom Domain Serve your feed from your own domain | ✅ Starter $79 | ✅ Premium $??? | ✅ Essentials $79 |
| Feedback & Reactions Allow private internal comment | ✅ Growth $359 | ✅ Premium $??? | ✅ Essentials $79 |
| Advanced Segmentation Send your posts to only the relevant users based on their segments | ✅ Growth $359 | ✅ Premium $??? | ✅ Growth $129 |
| Standard Integrations Integrate with other programs you use | ✅ Growth $359 | ✅ Premium $??? | ✅ Growth $129 |
A Closer Look at AnnounceKit’s User Communication Features
As you can see above, AnnounceKit offers many more features at a better price when compared to Canny and LaunchNotes.
A Widget Type for Every Use Case
AnnounceKit provides a variety of in-app notification widget types with many applications. These include:
- Announcement Bar – This is used to announce important company news. Often seen on SaaS websites, the announcement bar integrates seamlessly into your design and gets attention from visitors.
- Embed Widget – The embed widget is unique to AnnounceKit and will insert your newsfeed or changelog directly into your webpage.
- Line Widget – This popular widget can retrieve the latest post’s title with a label and display it on your webpage.
- Modal Widget – This handy widget disables most of the page and requires users to focus on what you want them to know before they can continue.
If you don’t see any widgets here that you like, that’s not a problem. You’ll be able to create your own widget type with our Custom JS Widget, controlled with the Widget API.
Whether you plan to use AnnounceKit for a changelog, release notes, or a newsfeed, your goal should be to transmit your messages, announcements, or news to your customers. And these various widget types can help you to achieve this goal.
Why settle for a couple of basic widgets when you can pick the one that best delivers your message and demands attention from your users?
Pricing
With all the features AnnounceKit has that Canny doesn’t, would you believe that Canny still charges a lot more for their services? AnnounceKit’s Growth plan is a mere $129 per month, while Canny’s Growth plan is $359 per month — and they don’t even offer you nearly as much!
For big businesses, AnnounceKit offers the Enterprise plan starting at $599 per month. Canny’s biggest package, the Business plan, doesn’t even have the price listed. The old saying, “If you have to ask, you probably can’t afford it” applies here.
And LaunchNotes doesn’t have prices listed at all for its two available plans. Their sales team is probably hoping to get you on a call and signed up for their services before you can really compare prices with competitors. AnnounceKit’s cheapest plan starts at $79 a month, and you can save 15% by paying annually.
We also offer a free 15-day trial for all of our plans, allowing you to experience our features and make sure you love them before you commit.
JavaScript Framework Support
Web technologies are constantly changing. With an open-source community, new tech emerges and becomes popular almost every day. At AnnounceKit, we follow these trends and try to implement them while honing our brand.
We’ve released modular JavaScript components for the most popular frameworks, ReactJS and VueJS. These will allow you to easily integrate AnnounceKit’s in-app notification widgets into your web app.
Immediate Customer Support
LaunchNotes says it will get back to you about your questions with an email in 48 hours. But when you have an issue with your user feedback, sometimes that’s too long to wait!
Not only are we constantly working to make our product better, but we’re also interested in what you as a customer have to say. If you’re having issues, we want to hear about them and will give you immediate support and feedback.
We also have an AnnounceKit Help Center with valuable articles on a variety of topics related to our app.
In the Battle of Canny vs. LaunchNotes, the Winner Is … AnnounceKit!
AnnounceKit provides customer communication features that all levels of business can afford. When comparing these three services side by side, we hope you’ll agree that AnnounceKit is the natural choice for your SaaS needs.
AnnounceKit has a quick setup, is easy to use, and offers many integrations. Try it free now and see how we really stack up to the competition.
Quick Setup, Easy to Use, and Many Integrations
Manage your product announcements from a single place and easily distribute them
across multiple channels.
