Alternatives to Changelogfy: What Is the Best Option for User Feedback?

Alternatives to Changelogfy: What Is the Best Option for User Feedback?

SaaS companies know all about the benefits of user feedback. Whether it’s utilizing changelog tools, release notes, or other means, optimizing how businesses gather user feedback can help your business grow. But how do you choose the best option for these services when so many companies are providing similar things? Changelogfy is one popular option…

Elevate Your Customer Insight Capabilities With a Customized NPS Template

Elevate Your Customer Insight Capabilities With a Customized NPS Template

Customer feedback is the best way to improve a company’s product or services to ensure it’s exceeding consumer expectations. But without helpful insight, it’s difficult to determine what needs improving and what is already working.  Net Promoter Score (NPS) templates allow companies to completely customize NPS surveys to drive the feedback they’re looking for and…

How To Calculate Net Promoter Score To Track Customer Satisfaction

How To Calculate Net Promoter Score To Track Customer Satisfaction

As a business, you’re searching for an effective way to gather customer feedback. Sales are good, but it’s hard to know if things could be better. Are your customers truly satisfied? Net promoter scores (NPS) are crucial for measuring customer satisfaction and loyalty, yet some businesses aren’t bothering to collect them. Could it be that…

Guidelines for Saying “No” to Feature Requests With Integrity and Transparency

Guidelines for Saying “No” to Feature Requests With Integrity and Transparency

Feature requests are like little seeds of opportunity and growth. They have the potential to grow into something that enhances your product and improves user experience.   Unfortunately, not all feature requests will be able to germinate. It’s not always that the feature request is bad, it’s just that sometimes your product or service isn’t…

Conjuring Innovation: Mastering the Art of Product Feature Request Templates

Conjuring Innovation: Mastering the Art of Product Feature Request Templates

Albus Dumbledore once said, “Words are, in my not-so-humble-opinion, our most inexhaustible source of magic.” Fortunately, you don’t need to cast a spell to peer into the minds of your users.  Product feature request templates allow users to use the power of their feedback to help developers and project managers enhance and improve their products….

Curb the Chaos of Product Planning With Roadmap Prioritization

Curb the Chaos of Product Planning With Roadmap Prioritization

Your business has a great idea for a new product. It’s innovative and highly involved, and it will take a lot of work to complete.  Sounds overwhelming, doesn’t it? The reality is that without prioritizing the features of your product, it’ll likely never come to fruition without running into many hiccups along the way, or…

Gain Insight for Product Development Through Feature Voting: Benefits, Tips for Implementation, and Pitfalls To Avoid

Gain Insight for Product Development Through Feature Voting: Benefits, Tips for Implementation, and Pitfalls To Avoid

In the words of the wise Albus Dumbledore from Harry Potter, “Words are, in my not-so-humble opinion, our most inexhaustible source of magic.” And there’s a special kind of magic in giving users the power to create their desired product by utilizing feedback tools like feature voting. Sure, you can spend countless hours spinning your…

Improving Customer Experience by Collecting User Feedback: Effective Methods To Help Your Business Gain Essential Information

Improving Customer Experience by Collecting User Feedback: Effective Methods To Help Your Business Gain Essential Information

Customer feedback is important, but many business owners and managers don’t fully understand how crucial collecting quick and effective user feedback really is. If you ask business leaders how they improve the customer experience with feedback, what methods they use to collect it, or seek an explanation of their overall strategy, you may be met…