Businesses and their customers work best in relationships. And relationships thrive with good communication. Think about how many times you’ve used a SaaS app and thought, “This process would work so much better if the designers did X, Y, or Z.” Making it easy for users to share their feedback and feature requests benefits both…
While app release notes are designed to help keep users informed about updates and improvements, they’re also an excellent opportunity to exhibit brand recognition and identity. However, they aren’t always good. Sometimes, they’re really, really bad. Scroll through some of your favorite apps’ release notes and you’ll likely find them to be dry and boring….
You have an innovative concept for a cutting-edge piece of software you know can break into the market. The problem is that the idea of creating this software from inception to completion is completely overwhelming, so it gets pushed to the back burner. This does not have to be the case. The traditional method of…
SaaS product management is one of the fastest-growing roles in software product development. In the SaaS industry, the product manager plays the essential role of conductor at the intersection of user experience, technology, and business. The product manager has become a high-value player at SaaS companies by advocating for the customer and working with the…
Fintech is a big deal — even if the term isn’t familiar. Most people have probably used some fintech tools today — multiple times — maybe without even knowing it. Did you: If you answered “yes” to any of these questions, you’ve used fintech. We use it every day, and it’s not going away. Modern…
Managing customer feature requests in SaaS can quickly become frustrating. On one hand, you might not be receiving any customer feedback because your customers don’t have a simple way to offer it. On the other, you might be overwhelmed with feature requests among so many channels that they’re difficult to keep organized enough to work…
As a software developer, you have poured a lot of time and effort into creating an exceptional product update, only to find out that the release notes often go unnoticed by users. In an era where attention is fleeting, the power of videos becomes indispensable. Videos not only capture your audience’s attention, but they also…
“This article was updated on October 29th, 2024 to include five changelog versioning best practices” A changelog is like a museum that shows the history and evolution of a product as it goes through changes, updates, and new releases. Changelogs help create a visual thread that follows the product’s progress for years after the initial…
“As of October 21st 2024, this article has been updated to include even more examples and tips on how to curate the ultimate product announcement.” Product updates are a great way to keep your users informed of your product’s latest changes and improvements. However, the average email inbox is stuffed to the brim with update…
For some SaaS company product managers and users, feature requests may seem simple. For others, knowing what users need and sharing information with consumers may seem far-fetched. With these simple feature request tips, learning how to delicately balance customers’ needs and wants with your team’s resources and capabilities is possible. Learn how to effectively collect,…
How do big companies make product updates and keep their users updated?
Are you looking to advance your career and don’t know where to start? If you are proficient in technical problem solving, have a background in computer science or engineering, and are great with data analysis, you might be a good fit for the role of technical product manager. What is a technical product manager, and…