SaaS Product Management: Key Components and Best Practices

SaaS Product Management: Key Components and Best Practices

SaaS product management is one of the fastest-growing roles in software product development.  In the SaaS industry, the product manager plays the essential role of conductor at the intersection of user experience, technology, and business. The product manager has become a high-value player at SaaS companies by advocating for the customer and working with the…

Fintech Product Management: The Roles of a Fintech Product Manager and How To Properly Execute Product Development

Fintech Product Management: The Roles of a Fintech Product Manager and How To Properly Execute Product Development

Fintech is a big deal — even if the term isn’t familiar.  Most people have probably used some fintech tools today — multiple times — maybe without even knowing it. Did you: If you answered “yes” to any of these questions, you’ve used fintech. We use it every day, and it’s not going away.  Modern…

SaaS Feature Requests: How To Tackle User Suggestions Like a Pro

SaaS Feature Requests: How To Tackle User Suggestions Like a Pro

Managing customer feature requests in SaaS can quickly become frustrating.  On one hand, you might not be receiving any customer feedback because your customers don’t have a simple way to offer it. On the other, you might be overwhelmed with feature requests among so many channels that they’re difficult to keep organized enough to work…

Employing Video Release Notes To Enhance User Experience

Employing Video Release Notes To Enhance User Experience

As a software developer, you have poured a lot of time and effort into creating an exceptional product update, only to find out that the release notes often go unnoticed by users.  In an era where attention is fleeting, the power of videos becomes indispensable. Videos not only capture your audience’s attention, but they also…

The Value of Accurate Changelog Versioning for Your SaaS Company

The Value of Accurate Changelog Versioning for Your SaaS Company

“This article was updated on October 29th, 2024 to include five changelog versioning best practices” A changelog is like a museum that shows the history and evolution of a product as it goes through changes, updates, and new releases. Changelogs help create a visual thread that follows the product’s progress for years after the initial…

Product Updates: Effectively Provide Users With Information They Need and Want To Know

“As of October 21st 2024, this article has been updated to include even more examples and tips on how to curate the ultimate product announcement.” Product updates are a great way to keep your users informed of your product’s latest changes and improvements.  However, the average email inbox is stuffed to the brim with update…

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6 Feature Request Tips and How To Utilize Them All in One Place

For some SaaS company product managers and users, feature requests may seem simple. For others, knowing what users need and sharing information with consumers may seem far-fetched.  With these simple feature request tips, learning how to delicately balance customers’ needs and wants with your team’s resources and capabilities is possible.  Learn how to effectively collect,…