SaaS Feature Requests: How To Tackle User Suggestions Like a Pro

SaaS Feature Requests: How To Tackle User Suggestions Like a Pro

Managing customer feature requests in SaaS can quickly become frustrating.  On one hand, you might not be receiving any customer feedback because your customers don’t have a simple way to offer it. On the other, you might be overwhelmed with feature requests among so many channels that they’re difficult to keep organized enough to work…

Employing Video Release Notes To Enhance User Experience

Employing Video Release Notes To Enhance User Experience

As a software developer, you have poured a lot of time and effort into creating an exceptional product update, only to find out that the release notes often go unnoticed by users.  In an era where attention is fleeting, the power of videos becomes indispensable. Videos not only capture your audience’s attention, but they also…

The Value of Accurate Changelog Versioning for Your SaaS Company

The Value of Accurate Changelog Versioning for Your SaaS Company

“This article was updated on October 29th, 2024 to include five changelog versioning best practices” A changelog is like a museum that shows the history and evolution of a product as it goes through changes, updates, and new releases. Changelogs help create a visual thread that follows the product’s progress for years after the initial…

Product Updates: Effectively Provide Users With Information They Need and Want To Know

“As of October 21st 2024, this article has been updated to include even more examples and tips on how to curate the ultimate product announcement.” Product updates are a great way to keep your users informed of your product’s latest changes and improvements.  However, the average email inbox is stuffed to the brim with update…

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6 Feature Request Tips and How To Utilize Them All in One Place

For some SaaS company product managers and users, feature requests may seem simple. For others, knowing what users need and sharing information with consumers may seem far-fetched.  With these simple feature request tips, learning how to delicately balance customers’ needs and wants with your team’s resources and capabilities is possible.  Learn how to effectively collect,…

Useful Changelog Templates and Examples To Help Your SaaS Company Thrive

Useful Changelog Templates and Examples To Help Your SaaS Company Thrive

Updated September 23rd, 2024. Why are good changelogs so hard to come by? Not everyone reads changelogs, but the people who do read them matter. Some SaaS businesses find it challenging to keep changelogs that are valuable for those who need them most, such as the company’s internal team or its more technical users. Having…

Best App Release Notes That Will Inspire You: How To Get Users to Actually Read Your Release Notes

Best App Release Notes That Will Inspire You: How To Get Users to Actually Read Your Release Notes

This article was refreshed on September 22nd, 2024, we’ve added two more examples of the best app release notes. While app release notes are designed to help keep users informed about updates and improvements, they’re also an excellent opportunity to exhibit brand recognition and identity.  However, they aren’t always good. Often, they’re really, really bad….