SaaS companies can greatly benefit from changelog tools, release notes, and other means of customer feedback. But with so many businesses providing this service, it can be difficult to know which is best for you. We’re going to compare the features of two popular brands that provide these services, Canny and LaunchNotes, and let you…
If you have a SaaS company, you likely know all about the benefits of changelog tools, release notes, and other means of user feedback. But with so many businesses providing this service, it can be difficult to know which one to choose. Sleekplan is a popular option, but without researching other tools, you won’t know…
SaaS companies know all about the benefits of user feedback. Whether it’s utilizing changelog tools, release notes, or other means, optimizing how businesses gather user feedback can help your business grow. But how do you choose the best option for these services when so many companies are providing similar things? Changelogfy is one popular option…
Customer feedback is the best way to improve a company’s product or services to ensure it’s exceeding consumer expectations. But without helpful insight, it’s difficult to determine what needs improving and what is already working. Net Promoter Score (NPS) templates allow companies to completely customize NPS surveys to drive the feedback they’re looking for and…
As a business, you’re searching for an effective way to gather customer feedback. Sales are good, but it’s hard to know if things could be better. Are your customers truly satisfied? Net promoter scores (NPS) are crucial for measuring customer satisfaction and loyalty, yet some businesses aren’t bothering to collect them. Could it be that…
Feature requests are like little seeds of opportunity and growth. They have the potential to grow into something that enhances your product and improves user experience. Unfortunately, not all feature requests will be able to germinate. It’s not always that the feature request is bad, it’s just that sometimes your product or service isn’t…
Albus Dumbledore once said, “Words are, in my not-so-humble-opinion, our most inexhaustible source of magic.” Fortunately, you don’t need to cast a spell to peer into the minds of your users. Product feature request templates allow users to use the power of their feedback to help developers and project managers enhance and improve their products….
Businesses and their customers work best in relationships. And relationships thrive with good communication. Think about how many times you’ve used a SaaS app and thought, “This process would work so much better if the designers did X, Y, or Z.” Making it easy for users to share their feedback and feature requests benefits you…
should be the first metric you want to improve. You ask why? If you don’t have endless resources, you have to make money and be a profitable company. To be a profitable company, you need to gain new customers. These users should come again and again.
Your business has a great idea for a new product. It’s innovative and highly involved, and it will take a lot of work to complete. Sounds overwhelming, doesn’t it? The reality is that without prioritizing the features of your product, it’ll likely never come to fruition without running into many hiccups along the way, or…
In the words of the wise Albus Dumbledore from Harry Potter, “Words are, in my not-so-humble opinion, our most inexhaustible source of magic.” And there’s a special kind of magic in giving users the power to create their desired product by utilizing feedback tools like feature voting. Sure, you can spend countless hours spinning your…
What comes to mind when you think of a public roadmap?
Let’s say I’m planning a vacation where I’m going to jump in my car and drive to as many different cities as I can to explore what they have to offer. To execute my trip, I must have a roadmap!