Canny vs. ReleaseNotes.io: Taking a Closer Look at Popular Customer Feedback Tools
SaaS companies need to be hyperaware of customer feedback. Tools such as changelogs, release notes, and others can help with this. But which company gives you the most usable features at the best price?
Canny and ReleaseNotes.io are popular standouts, but without examining them closely and comparing them to other customer communication apps, how do you know which one will provide what you need?
We dug in and did the work for you, comparing these popular products with AnnounceKit to let you know who provides the best options while also fitting within your budget.
Table of Contents
- Who Does It Best? Canny vs. ReleaseNotes.io vs. AnnounceKit
- A Detailed Analysis of AnnounceKit’s Customer Communication Features
- Loads of Widget Types
- Fair and Up-Front Pricing
- Email Communication
- JavaScript Framework Support
- Prompt Customer Support
- Who’s Better in the Battle of Canny vs. ReleaseNotes.io? Who Cares When You Can Choose AnnounceKit Instead?
Quick Setup, Easy to Use, and Many Integrations
Manage your product announcements from a single place and easily distribute them
across multiple channels.
Who Does It Best? Canny vs. ReleaseNotes.io vs. AnnounceKit
The SaaS market is teeming with changelog tools that look nearly identical. Finding the perfect one for your business could mean spending hours researching and comparing products. If you want to compare Canny vs. ReleaseNotes.io, this can take up valuable time you don’t have to spare.
Instead, use your precious hours growing your business while AnnounceKit delves into the feature comparison of Canny vs. ReleaseNotes.io for you.
| Features | Canny | ReleaseNotes.io | AnnounceKit |
| Sidebar Widget Sidebar notification widget | ❌ | ❌ | ✅ |
| Modal Widget Widget that requires user focus before moving on | ❌ | ❌ | ✅ |
| Pop-up Widget In-app popup notification widget | ❌ | ❌ | ✅ |
| Line Widget In-app notification widgets | ❌ | ❌ | ✅ |
| Customizable Widget Customizable JavaScript in-app notification widget | ❌ | ❌ | ✅ |
| Custom Labels/Categories Create custom labels | ❌ | ❌ | ✅ Essentials $79 |
| Scheduled posts Schedule posts to be visible in the future | ❌ | ❌ | ✅ Essentials $79 |
| Pinned posts Pin your important posts to the top of the feed | ❌ | ❌ | ✅ Essentials $79 |
| Expiring posts Automatically unpublish temporary announcements | ❌ | ❌ | ✅ Essentials $79 |
| Grammarly Integration Make sure every message you send is letter-perfect | ❌ | ❌ | ✅ Essentials $79 |
| Multiple Labels Assign multiple labels on one post | ❌ | ❌ | ✅ Essentials $79 |
| User tracking Track your users’ feed activities | ❌ | ❌ | ✅ Growth $129 |
| Inject JS/CSS Insert custom JS/CSS code into the feed | ❌ | ❌ | ✅ Scale $339 |
| React JS Easily integrate widgets into your ReactJS app | ❌ | ❌ | ✅ |
| Vue JS Easily integrate widgets into your VueJS app | ❌ | ❌ | ✅ |
| WordPress Plugin Easily integrate widgets into WordPress | ❌ | ❌ | ✅ |
| Custom Domain Serve your feed from your own domain | ✅ Starter $79 | ✅ Business $79 per project per month | ✅ Essentials $79 |
| Feedback & Reactions Allow private internal comments | ✅ Growth $359 | ❌ | ✅ Essentials $79 |
| Advanced Segmentation Send your posts to only the relevant users based on their segments | ✅ Growth $359 | ❌ | ✅ Growth $129 |
| Standard Integrations Integrate with other programs you use | ✅ Growth $359 | ✅ Business $79 per project per month | ✅ Growth $129 |
A Detailed Analysis of AnnounceKit’s Customer Communication Features
As you can see above, AnnounceKit offers many more features at a better price than both Canny and ReleaseNotes.io. But just having these features isn’t enough. You need to know both how they work and what they will do to benefit your SaaS business.
Let’s examine why AnnounceKit is a better choice than ReleaseNotes.io and Canny.
Loads of Widget Types
Unlike Canny and ReleaseNotes.io, AnnounceKit provides a variety of in-app notification widget types that can be applied for any use case. These include:
- Embed Widget – AnnounceKit’s unique feature will insert your newsfeed or changelog directly into your webpage.
- Line Widget – This popular widget can retrieve the latest post’s title with a label and display it on your webpage.
- Modal Widget – This disables most of the page and requires users to focus on what you want them to know before they continue.
- Announcement Bar – Widely used to announce important company news, you’ll see this on many SaaS websites, as it integrates seamlessly into your design and gets attention from visitors.
If these widgets don’t provide what you need most, don’t worry. AnnounceKit’s Widget API allows you to create your own custom JavaScript widget.
Whether you plan to use AnnounceKit to build your newsfeed or for its changelog and release notes tools, your goal should be to transmit your messages, announcements, or news to your users. And these plentiful widget types can help you to achieve that.
Why settle for a couple of basic widgets when you can pick (or create) one that best delivers your message and demands attention from your users?
Fair and Up-Front Pricing
With all the features AnnounceKit has that Canny doesn’t, would you believe Canny still charges much more for their services? AnnounceKit’s Growth plan is a mere $129 per month, while Canny’s Growth plan is $359 per month — so you’re paying much more money and getting much less in return.
For big businesses, AnnounceKit offers the Enterprise plan, which starts at $599 per month.Canny doesn’t advertise the price for its biggest package, the Business plan. Why patronize a company that isn’t upfront with their prices from the start?
ReleaseNotes.io plans charge per project per month. Depending on what you’re using it for, that can really add up.
AnnounceKit also offers a free 15-day trial for all of its plans, allowing you to experience all our features and ensure you love them before you commit.
Email Notifications
Another critical point where AnnounceKit may be a better alternative to Canny and ReleaseNotes.io is in support of email notifications. AnnounceKit offers another communication medium for informing your users about announcements, product updates, release notes, or whatever else you may need.
JavaScript Framework Support
An open-source community with constantly evolving web technologies means that new tech emerges and becomes popular all the time. At AnnounceKit, one of our goals is to follow these trends and implement them while also developing and improving our brand.
We’ve released modular JavaScript components for the most popular frameworks, VueJS and ReactJS. These will allow your company to easily integrate AnnounceKit’s in-app notification widgets into your web app.
Prompt Customer Support
We’re constantly working to improve our product and are also interested in what our customers have to say. If you’re having issues with any component of our software, we want to hear about them and will give you immediate support and feedback.
Our AnnounceKit Help Center also contains valuable articles on a variety of topics related to our app that you can use as a resource.
Who’s Better in the Battle of Canny vs. ReleaseNotes.io? Who Cares When You Can Choose AnnounceKit Instead!
AnnounceKit offers many more features than Canny and ReleaseNotes.io at a great price. So we think it’s the natural choice for your SaaS customer communication needs.
With our quick setup and ease of use, you’ll be testing out our features and integrations in no time. Start a free trial or book a demo today to see how we stack up to our competition.
Quick Setup, Easy to Use, and Many Integrations
Manage your product announcements from a single place and easily distribute them
across multiple channels.