The Best Alternatives to Canny for Customer Feedback
If you have a SaaS company, you’ve probably heard about the benefits of changelog tools, release notes, and other means of customer feedback. But with so many businesses providing this service, it can be difficult to know which is best for you.
Many businesses like to use Canny, but without researching other tools, how do you know if it will really give you everything you need? And how does the price compare with other customer communication apps?
We’ve saved you some time by doing all the work for you. This side-by-side feature comparison will help you discover for yourself who provides the best customer communication options.
Table of Contents
- Your Best Alternative to Canny: Canny vs. AnnounceKit
- A Closer Look at AnnounceKit’s Customer Communication Features
- Many Different Widget Types
- Pricing
- Email Communication
- JavaScript Framework Support
- Immediate Customer Support
- AnnounceKit Is an Alternative to Canny Providing Customer Communication Features You Can Afford
Quick Setup, Easy to Use, and Many Integrations
Manage your product announcements from a single place and easily distribute them
across multiple channels.
Your Best Alternative to Canny: Canny vs. AnnounceKit
The SaaS market is overcrowded with changelog tools that almost look identical. To discover the perfect one, you may have to spend hours testing and exploring. If you’re looking for an alternative to Canny, this can take a lot of effort.
Instead of researching customizable SaaS communication software, you can spend your valuable time growing your business instead.
| Features | Canny | AnnounceKit |
|---|---|---|
| Sidebar Widget Sidebar notification widget | ❌ | ✅ |
| Modal Widget Widget that requires user focus before moving on | ❌ | ✅ |
| Pop-up Widget In-app popup notification widget | ❌ | ✅ |
| Line Widget In-app notification widgets | ❌ | ✅ |
| Customizable Widget Customizable JavaScript in-app notification widget | ❌ | ✅ |
| Custom Labels/Categories Create custom labels | ❌ | ✅ Essentials $79 |
| Scheduled posts Schedule posts to be visible in the future | ❌ | ✅ Essentials $79 |
| Pinned posts Pin your important posts to the top of the feed | ❌ | ✅ Essentials $79 |
| Expiring posts Automatically unpublish temporary announcements | ❌ | ✅ Essentials $79 |
| Grammarly Integration Make sure every message you send is letter-perfect | ❌ | ✅ Essentials $79 |
| Multiple Labels Assing multiple labels on one post | ❌ | ✅ Essentials $79 |
| User tracking Track your users’ feed activities | ❌ | ✅ Growth $129 |
| Inject JS/CSS Insert custom JS/CSS code into the feed | ❌ | ✅ Scale $339 |
| Multi-Language Communicate in multiple languages | ❌ | ✅ Scale $339 |
| React JS Easily integrate widgets into your ReactJS app | ❌ | ✅ |
| Vue JS Easily integrate widgets into your VueJS app | ❌ | ✅ |
| WordPress Plugin Easily integrate widgets into WordPress | ❌ | ✅ |
| Custom Domain Serve your feed from your own domain | ✅ Starter $79 | ✅ Essentials $79 |
| Feedback & Reactions Allow private internal comments | ✅ Growth $359 | ✅ Essentials $79 |
| Advanced Segmentation Send your posts to only the relevant users based on their segments | ✅ Growth $359 | ✅ Growth $129 |
| Standard Integrations Integrate with other programs you use | ✅ Growth $359 | ✅ Growth $129 |
A Closer Look at AnnounceKit’s Customer Communication Features
How does Announcekit compare to Canny? AnnounceKit offers many more features at a better price.
Though both have many different features, it’s important to consider how these features work and how they will best benefit your company.
Let’s take a closer look at what makes AnnounceKit the best alternative to Canny.
Many Different Widget Types
Unlike Canny, AnnounceKit provides a variety of in-app notification widget types that can be applied for any use case. These include:
- Announcement Bar – This is widely used to announce important company news. You’ll see it on many SaaS websites, as it integrates seamlessly into your design and gets attention from visitors.
- Embed Widget – This is unique to AnnounceKit and will insert your newsfeed or changelog directly into your webpage.
- Line Widget – This popular widget can retrieve the latest post’s title with a label and display it on your webpage.
- Modal Widget – This disables most of the page and requires users to focus on what you want them to know before they can continue.
If you don’t see any widgets here that you like, that’s not a problem. You can create your own widget type with our Custom JS Widget, controlled with the Widget API.
Whether you plan to use AnnounceKit for a changelog, release notes, or a newsfeed, your goal should be to transmit your messages, announcements, or news to your users. And these various widget types can help you to achieve this goal.
Why settle for a couple of basic widgets when you can pick the one that best delivers your message and demands attention from your users?
Pricing
With all the features AnnounceKit has that Canny doesn’t, would you believe that Canny still charges a lot more for their services? AnnounceKit’s Growth plan is a mere $129 per month, while Canny’s Growth plan is $359 per month — and they don’t even offer you nearly as much!
For big businesses, AnnounceKit offers the Enterprise plan starting at $599 per month. Canny’s biggest package, the Business plan, doesn’t even have the price listed. The old saying, “If you have to ask, you probably can’t afford it” applies here.
AnnounceKit also offers a free 15-day trial for all of its plans, allowing you to experience all our features and make sure you love them before you commit.
Email Notifications
Another critical point where AnnounceKit may be a better alternative to Canny is in support of email notifications. AnnounceKit offers you another communication medium for informing your users about announcements, product updates, release notes, or whatever else you may need.
If you think email is dead, or not an effective way to provide product announcements, maybe you should think again.
JavaScript Framework Support
Web technologies are ever-evolving. With an open-source community, new tech emerges and becomes popular almost every day. At AnnounceKit, we follow all these trends and try to implement them while also developing and improving our brand.
We’ve released modular JavaScript components for the most popular frameworks, ReactJS and VueJS. These will allow you to easily integrate AnnounceKit’s in-app notification widgets into your web app.
Immediate Customer Support
Not only are we constantly working to make our product better, but we’re also interested in what you as a customer have to say. If you’re having issues, we want to hear about them and will give you immediate support and feedback.
We also have an AnnounceKit Help Center with valuable articles on a variety of topics related to our app.
AnnounceKit Is an Alternative to Canny Providing Customer Communication Features You Can Afford
After looking at the features you can get with AnnounceKit that Canny has not yet provided, along with the fact that Canny is drastically more expensive, we hope you’ll agree that AnnounceKit is the natural choice for your SaaS customer communication needs.
AnnounceKit has a quick setup, is easy to use, and will provide you with many integrations. Try AnnounceKit for free now and see how it really stacks up to the competition.
Quick Setup, Easy to Use, and Many Integrations
Manage your product announcements from a single place and easily distribute them
across multiple channels.