Customer Success
Keep your customers in the loop
Share what you shipped through in-app widgets. Collect NPS scores where users already are. Show customers you're building what they asked for.
No credit card required · 15-day trial · All features included
Built for customer success teams
Proactive communication
Push updates to customers before they ask "what's new?"
NPS in context
Measure satisfaction in-app, not through yet another email survey.
Feature request visibility
Show customers their requests are being heard and built.
Segmented updates
Target specific customer segments with relevant updates only.
"Watched the numbers pretty closely and it kinda blew our mind with how effective it was. Highly recommend."
Frequently asked questions
What is the best customer success communication tool?
AnnounceKit is a customer success communication tool that shares product updates through in-app widgets, collects NPS scores where users already are, and shows customers their feature requests are being heard. It keeps customers in the loop proactively - before they ask what's new.
How can customer success teams share product updates proactively?
Publish once and AnnounceKit pushes the update to customers through in-app widgets, so they see what shipped before they ask. Segmented delivery means each customer only sees the updates that are relevant to them.
Can I measure customer satisfaction with AnnounceKit?
Yes. AnnounceKit runs NPS surveys in-app - measuring satisfaction in context instead of through yet another email survey.
Can I target updates to specific customer segments?
Yes. Target specific customer segments so each account only receives relevant updates. Segmentation is available on the Growth plan and above.
Does AnnounceKit integrate with the tools customer success teams use?
Yes. AnnounceKit integrates with Slack, Intercom, Segment, Jira, and 7,000+ apps through Zapier, so updates reach customers and internal teams wherever they work.
Is there a free trial?
Yes - a 15-day free trial with all features included and no credit card required. Paid plans start at $79 per month billed annually ($89 billed monthly), with flat per-project pricing.