AnnounceKit vs UserVoice: which fits your product team?
UserVoice is a customer feedback and product intelligence platform for product teams, sold on custom quotes that scale with feedback volume, tools used and integrations connected rather than per seat.
Pricing model
UserVoice publishes no prices and quotes each customer based on feedback volume, tools and integrations, while AnnounceKit is flat per project from $79/month billed annually with unlimited visitors, posts and team members.
Product focus
UserVoice is built around collecting, weighting and prioritizing feedback with revenue data and AI themes, with a built-in changelog inside the portal, while AnnounceKit is built around publishing product updates through 10+ widget display modes with feedback, voting and NPS as companion features.
Getting started
UserVoice access starts with a demo and a 30-day trial workspace, with onboarding described as 4 to 6 weeks, while AnnounceKit offers a self-serve 15-day free trial with no credit card.
Pricing: what's counted and what can change your bill
As of 2026-09-15 the UserVoice pricing page lists no plan names, prices or billing periods; it states that pricing scales with what you use, based on feedback volume, tools leveraged and the integrations you connect, never by seat.
The help center references a product called UserVoice Discovery with Essentials, Pro and Premium tiers, and marks several features as tier-specific, for example the in-app widget, public status updates and private site restrictions (Pro and Premium), segmentation, the Admin API and roadmap sharing (Premium), and the NPS widget and AI Package as add-ons.
There is no self-serve signup or free plan documented; the pricing page says free trials are available by booking a demo, after which a workspace is set up for a 30-day trial.
The pricing FAQ says most teams launch in 4 to 6 weeks, with technical setup taking about 1 to 2 weeks, guided by a dedicated CSM, with professional services also available.
Essentials $79/month, Growth $129/month, Scale $339/month, billed annually.
Unlimited visitors, posts, subscribers and team members on every plan. No monthly-active-user counting and no per-seat fees.
15-day free trial with every feature included. No credit card required.
UserVoice pricing as published on their pricing page, checked 2026-09-15. Plans change; verify before you buy.
Feature-by-feature comparison
| Feature | AnnounceKit | UserVoice |
|---|---|---|
| Changelog / release notes page | ✓ Public feed on your own domain (custom domain included) | ~ Portal has built-in changelog and public idea status updates |
| In-app widget modes | ✓ 10+ display modes: badge, sidebar, embed, floating button, modal, banner, overlay, boosters with countdown | ~ One in-app widget: Post Idea and NPS modes, trigger or inline embed |
| Feature requests and voting | ✓ Public board, voting, statuses, Jira sync, subscriber emails on ship | ✓ Idea forums with voting, merging, statuses (Pro and Premium) |
| NPS surveys | ✓ In-app NPS surveys with segment targeting and trend reports | ~ NPS widget available as a paid add-on |
| Audience segmentation | ✓ Target updates by role, plan, location or any custom property | ~ Segment voters by user and account traits (Premium tier) |
| Email digests | ✓ Automated weekly / monthly / quarterly digests to subscribers | ✓ Status update emails to users, insights digest for admins |
| Slack notifications | ✓ Native Slack channel notifications | ✓ Slack app: feedback feed, Send to UserVoice action |
| AI writing assistant | ✓ AI post generation and inline rewrite / translate on all plans | ~ AI Package: idea summaries, theme detection, data agent; no writing |
| MCP server for AI agents | ✓ Official MCP server: AI agents draft, publish and schedule posts, read feedback and stats | ~ In-product AI agent (beta, AI Package add-on); no MCP server |
| API and webhooks | ✓ GraphQL and REST APIs, 11 webhook event types | ~ Admin API v2 REST (Premium); webhooks not documented |
| Mobile and framework SDKs | ✓ JavaScript, React, Vue, Angular, iOS, Flutter, React Native | ~ JavaScript widget and OAuth Idea Collection API with iOS sample |
| SAML SSO and access controls | ✓ SAML SSO, two-factor auth, IP access control, role-based access, audit log | ✓ SAML, OIDC, OAuth 2.0, JWT SSO; SCIM v2 |
| SOC 2 | ✓ SOC 2 certified | ✓ SOC 2 Type II for security, availability, confidentiality |
| GDPR and DPA | ✓ GDPR compliant, DPA available | ✓ GDPR page and downloadable DPA in help center |
Integrations and developer flexibility
- GraphQL API with full programmatic access, plus a REST API
- 11 webhook event types (post, feedback, subscribe, feature request)
- Native integrations: Slack, Jira, Intercom, Segment, Google Analytics, GitHub, WordPress
- Automation via Zapier (7,000+ apps), Make, n8n, viaSocket or any custom endpoint
- SDKs for React, Vue, Angular, iOS, Flutter and React Native
- Official MCP server for Claude, ChatGPT, Cursor and other AI agents
- Admin API v2: REST API with JSON responses, OAuth client credentials tokens, pagination and side-loading; the help center lists it as a UserVoice Discovery Premium feature.
- Idea Collection API: OAuth 2.0 authorization code flow with PKCE for building custom feedback capture in web or native apps, with an example iOS app on GitHub.
- Native integrations listed on the integrations page: Salesforce, Gainsight, Jira, Zendesk, Azure DevOps, Microsoft Teams, Slack, Fullstory, Skyvia and Dragonboat.
- Slack integration posts captured feedback to a channel and lets admins and contributors send Slack messages to UserVoice as new or existing ideas.
- Data sync guides for Fivetran and Stitch are published in the developer docs.
- In-app JavaScript widget with Post Idea and NPS modes, custom triggers, inline embedding and an identify call for passing user and account traits.
- Webhooks are not documented on the developer site or in the help center as of 2026-09-15.
Security and compliance
| Capability | AnnounceKit | UserVoice |
|---|---|---|
| SOC 2 | SOC 2 certified | ✓ SOC 2 Type II covering Security, Availability and Confidentiality; PCI-DSS also stated |
| Encryption | HTTPS everywhere, encryption at rest | ✓ AES-256 at rest, TLS 1.3 in transit, PII fields encrypted in database records |
| SAML SSO | SAML SSO | ✓ SAML, OIDC, OAuth 2.0 and JWT SSO for admins and end users; SCIM v2 |
| IP access control | IP access control | ✓ Private site can restrict access to specific IP ranges |
| Two-factor auth | Two-factor authentication | ? Not documented on their site |
| GDPR compliance | GDPR compliant, DPA available | ✓ GDPR compliant, DPA available for signature, user deletion and data export documented |
Why teams switch from UserVoice to AnnounceKit
Published flat pricing instead of a quote
UserVoice does not publish prices and scopes each plan through a sales conversation based on feedback volume, tools and integrations. AnnounceKit lists a flat per-project price from $79/month billed annually with unlimited visitors, posts and team members, so the cost is known before you start.
Self-serve trial and faster start
UserVoice trials begin with a demo and a 30-day workspace, and its pricing FAQ describes a typical 4 to 6 week onboarding with a dedicated CSM. AnnounceKit offers a 15-day free trial with no credit card, so a team can publish a changelog and install a widget the same day.
Announcements first, with feedback included
UserVoice centers on idea collection, revenue weighting and AI theme detection, with a built-in changelog inside the feedback portal and one widget for posting ideas or NPS. AnnounceKit centers on product announcements with 10+ widget display modes, and includes feature requests with voting and Jira sync, NPS surveys, segmentation, email digests, Slack, AI post generation, GraphQL and REST APIs with 11 webhook events, an official MCP server and SDKs for React, Vue, Angular, iOS, Flutter and React Native.
Also comparing other tools?
AnnounceKit vs Aha! Ideas
Aha! Ideas is an idea management product from Aha! that collects, scores and prioritizes customer feedback through ideas portals, priced per paid user with a minimum of three seats.
AnnounceKit vs Aha! Ideas →AnnounceKit vs Canny
Canny is an AI-assisted customer feedback management platform with feedback boards, a roadmap and a changelog, priced per tracked user with a free plan and a Pro plan that starts at $79/month billed yearly.
AnnounceKit vs Canny →AnnounceKit vs Featurebase
Featurebase is a combined customer support, feedback, roadmap, help center and changelog (Updates) platform priced per teammate seat, with a free plan for one seat and paid plans from $29 per seat per month billed yearly.
AnnounceKit vs Featurebase →AnnounceKit vs FeatureOS
FeatureOS is an all-in-one feedback management platform (feedback boards, roadmap, release notes, forms and surveys, knowledge base) sold as flat monthly workspace plans with a fixed number of included seats and boards, plus $15/month for each additional seat or board.
AnnounceKit vs FeatureOS →AnnounceKit vs UserVoice: frequently asked questions
What is the best UserVoice alternative?
It depends on what you need most. If you want a public changelog with in-app widgets, feature requests with voting, NPS surveys and segmentation at a published flat price, AnnounceKit is a direct alternative with a 15-day free trial and no credit card. If your priority is revenue-weighted feedback analysis tied to Salesforce or Gainsight data, UserVoice's own comparison pages list Productboard, Canny, Aha, Pendo, Featurebase, Frill and Savio as the tools it is most often evaluated against.
Is AnnounceKit cheaper than UserVoice?
UserVoice does not publish prices as of 2026-09-15, so a direct comparison is not possible without a quote. AnnounceKit's pricing is public: flat per-project plans from $79/month billed annually with unlimited visitors, posts and team members. UserVoice states that its plans scale with feedback volume, tools and integrations rather than seats, and several features such as segmentation, the Admin API, the NPS widget and the AI Package are tied to higher tiers or add-ons.
How is UserVoice priced if not per seat?
UserVoice's pricing page says your plan is based on feedback volume, tools leveraged and the integrations you connect, never by seat. No plan names or prices are listed; visitors are asked to talk to an expert. The help center references UserVoice Discovery with Pro and Premium tiers and marks some features as add-ons, but their prices are not published.
Does UserVoice have an MCP server or AI agent integration?
No MCP server is documented on the UserVoice website, developer docs or help center as of 2026-09-15. UserVoice does document an in-product AI agent, part of its AI Package add-on and in invite-only beta, that answers natural-language questions about ideas, accounts and users inside the admin console, alongside idea summaries, theme detection and impact reports. AnnounceKit offers an official MCP server at mcp.announcekit.app so external AI agents can read and publish changelog content.
Does UserVoice support SAML SSO and IP restrictions?
Yes. UserVoice documents SAML, OpenID Connect, OAuth 2.0 and JWT single sign-on for both the admin console and the end-user web portal, plus SCIM v2 provisioning, with setup guides for Okta, Microsoft Entra ID, ADFS and OneLogin. A private site can also be restricted to specific IP ranges. Two-factor authentication for admin logins is not documented on their site.
Learn more
Customer feedback loop
Definition →Feature request
Definition →Feature voting
Definition →Feedback board
Definition →Feature Request Examples: 7 Real Cases, Email Templates, and a 4-Step Management Process
Read the article →15 Public Roadmap Examples and How They Can Guide Your SaaS Company
Read the article →The SaaS Feature Request Playbook: How to Collect, Prioritize, and Track Requests
Read the article →Comparing more tools? See the best UserVoice alternatives. Sources:UserVoice homepage,UserVoice pricing page,UserVoice product overview page,UserVoice customer feedback portal page,UserVoice integrations library page,UserVoice security and compliance page,UserVoice developer docs index,UserVoice Admin API v2 getting started,Help center: Getting Started with the Widget,Help center: Customizing your Widget,Help center: NPS Widget,Help center: Public Status Updates on Ideas,Help center: Email Notifications for Users,Help center: Email Notifications for Admins,Help center: Segment Feedback by Users, Accounts, and Revenue,Help center: AI Idea Insights,Help center: UserVoice agent,Help center: UserVoice agent FAQ,Help center: Slack Integration Overview,Help center: Getting Started with the Admin API,Help center: Getting Started with the Idea Collection API,Help center: Single Sign-On (SSO),Help center: Generic SAML SSO Setup,Help center: Authentication Options for your Site,Help center: Making Your Site Private,Help center: GDPR Compliance and DPA,Help center: Share a Roadmap,Help center: Browser Support,Help center: Merge Ideas (Essentials, Pro and Premium tiers)