Within Form Settings we've added the option of 'Add a custom help link' that allows you to configure a url or mailto link to direct users in your app (via a Form Help button) to a specific website or email a specific email address for help.  By default this configuration is null and the Form Help icon will only appear in a form once you've configured a value:

If configuring a url make sure it's the full url - for example https://kuali.zendesk.com/hc/en-us.

If configuring a mailto link make sure you put in the format of mailto:.  For example, mailto:formsupport@kualiexample.co.

Please Note: You can also have the mailto link pre-populate things like the subject line or body by adding ?subject=Form Submission Help or a template body ?subject=Help&body=I need some help filling out my form to the end of the mailto link.

Once configured, the Form Help 'View' link will then appear in the form document in the upper right hand side of the screen under the Submit, Save, etc. buttons.  When clicked it will open a new browser window to either open the URL or the user's email client to send an email to the configured email address.