When encrypted files are included as part of an e-mail, X-Ray looks for the password within the email and within a known dictionary in order to open the encrypted file and scan it for malicious content. 

When the encrypted file cannot be opened, there is an option to block it or let it pass.

Now there is a new option. It is possible to block the email and notify the end-user that the email was blocked because it contains an encrypted file and ask him to provide the password for it to be scanned.

After providing the password the file will be scanned and the email will release to the end-user mailbox if it's clean.

Contact our Customer Success Team to activate it for your organization.