Escalation contacts
You can now associate escalation contact email addresses with your organization. These are the email addresses to which emails will be sent by Perception Point in case of an emergency, such as account takeovers and Business Email Compromise issues. The escalation contacts enable prompt resolution of urgent incidents. Providing an active 24/7 escalation contact address enables quick response to critical situations - minimizing disruptions, and ensuring the security and reliability of your account and emails. Specifying escalation contacts is now mandatory for all new organizations. It is recommended that you specify a group email address for your escalation contacts.