π Season's Greetings From iVent
2020 is almost behind us (phew!), and what a year it has been - not just for us at iVent but for all our customers and everyone else around the world. Although this year has brought incredible opportunities to the world of virtual, we recognise that this has certainly not been the case for so many other organisations. But we are so proud to have been a small part of 2020 has connectivity kickstart for our clients. Of course, as we move into 2021 we still have a strong need for virtual and we cannot wait to share our exciting plans for 2021 with you!
What has 2020 meant for us?
We have witnessed a huge increase in the need for virtual in pretty much everything around the world. Those who had not yet had a foothold in the world of virtual had to embrace it, and those who were already in virtual had to push forward too. Here at iVent, it meant we had to take opportunities to grow and improve our model for the benefit of our customers. But if we are talking numbers, let us take a look at the list below:
- In the last 12 months, we have witnessed over 2000% increase in our sales pipeline 🤯
- We have delivered over 700 incredible virtual events across the globe
- Our customer events have been attended by delegates across 150 countries
We are delighted to thank each and everyone one of you enough for hosting an event with us this year!
What did we do this year?
This was the year of adapting to lots of challenges that the industry was facing, and as well as working on events for our customers we have been hard at work keeping our platform evolving. Take a look at the list below for a quick breakdown:
- We put in platform capacity measures to ensure we could deliver a good user experience accounting for an increased demand
- We quickly rethought and adapted a lot of our processes internally as well as externally
- As with many organisations, we adapted to our new ways of working remotely and still delivering great events
- We have recruited 15 new talented staff members into various business units - from our engineering teams to sales and creative to expand our efforts and cope with the unprecedented demand.
- We have launched a new announcement portal (updates.ivent-hq.com) to ensure that you are always in the know and up to date with our latest platform developments. We love sharing exciting news with you including important bug fixes, new features, and updates.
- We released great new platform features like extended login times and better security control of admin users - you asked, we delivered.
2021 - the best is still ahead of us
This year has taught us many things that we are busy evaluating to bring back even better services to you for the new year. Take a look at just a few of the things we will have on offer:
- New meeting and a video chat feature that will bring our event hosts, exhibitors, and delegates to have a better networking experience and we think you are going to love it.
- Lots of under-the-hood enhancements to make our platform host even more and bigger events.
- A hybrid-ready platform - we have recruited experts in the physical events industry that will take your physical event and adapt it to virtual.
- Hosting more sustainable events - we all know virtual events are better for the planet but next year we are going to go one step further and plant several trees on your behalf for every new event you host. We are working with partners in that area and will release more details on how that is going to work in early 2021 - so stay tuned for truly eco-friendly virtual iVents for 2021. 🌍🌳
- The launch of our new support & training centre - This will host a revamped knowledge base with more in-depth articles, a new notification centre for our latest updates, and tiered support packages with options for tickets, live chat, and phone support - expected to be launched mid-January and more information on the rollout will come the beginning of next year.
Most importantly, we want to thank everyone who stayed with us this year and all the new customers that joined us - we are excited to be working on all these things to make virtual events even better for you!
We would like to wish all of you and your families good health, and wherever you are celebrating this festive period stay and travel safe!
Happy festive season from all of us at iVent! 🎅 🎄 🎁