π€ An Easier Way for Attendees to Cancel Their Meeting Slots
You said - we listened! 🎉
✅ Improvement: a regular attendee if booked onto a meeting before the event is live can now also cancel their booked slot directly from the email without having to access the event site.
Previously, if an attendee has been invited to a meeting on a booth they would receive an automated email to advise them of the date and time their meeting will take place. There is a line in the email which advises the attendee that if they do not wish to attend they must login to the booth and remove themselves from the meeting. This cancellation then frees up space for a booth admin to invite someone else. Great!
However, based on feedback we have received, we have found that many of you who choose to have your meetings setup before the event is accessible would like to give an attendee the option to cancel their slot without having to login.
So from now on, an attendee can just click on a cancellation link in their email and they will be taken to a screen (shown above) that will tell them that they have successfully cancelled their slot. The host will also be notified - so they are always in the loop!
And if an attendee cancels their slot a bit too late - not to worry - they will get the message shown above.
We hope this will enhance the experience of your delegates!