We're thrilled to announce the URL shortener for SMS messages. We understand that the links in your customer communications can be quite lengthy sometimes, making SMS messages longer than necessary. This, however, increases the risk of hitting the character limit, leading to more (unwanted) messages and higher costs.

To tackle this challenge, we’re introducing a URL shortener specifically for SMS. Now, you can share your status page links (or other links!) using shortened URLs, ensuring your messages stay within the character limit and optimizing your SMS communication efficiency. Say goodbye to lengthy texts and hello to streamlined messaging!

Using shortened URLs is easy. Simply make sure you include an http(s):// prefix in the links you want to be shortened and we will take care of the rest. You can start enjoying this time-saving and cost-effective feature very soon. 

When do I get access to it?
We are currently conducting a partial rollout, where the plan is to have all accounts updated by the end of August. Please feel free to consult your CSM if you’d like early access to this feature.

Important note! All URLs with an http(s):// prefix will be shortened. If you prefer to not shorten a specific URL, simply leave the prefix out. For example, write waitwhile.com instead of https://waitwhile.com to prevent URL shortening for a specific URL.