Waitwhile is happy to announce an extremely powerful feature update for automation of the guest check-in flow: QR Serve! This functionality has been around for a while, but has been revamped and improved to better help you provide the most seamless customer or guest experience possible. 

With this improvement, you can streamline your operations by immediately moving guests to the “Serving” state from the Waitwhile app by scanning their QR code. This allows you to move your guests through the customer flow automatically, and easily track which guests have been and are currently being served, all while keeping your focus on providing excellent customer service.

QR guest serving is just one more way that Waitwhile is helping businesses manage their customer flow and enhance the customer experience. We are committed to providing the best tools and features for our customers, and we can't wait to see how this new feature will improve their operations.

This feature is available for all users on Starter, Business, and Enterprise plans. Set up your QR Scan Action and start automating your customer flows by going to:

→ Settings > Location: Serving