To further improve the user and employee experience regarding booking approvals, we have added a new set of user notifications, that can be triggered when a customer requests a booking or an appointment. 

With these new notification options, you can stay on top of all your appointment requests in real time. Whenever a customer submits a request, you'll receive a notification directly in your Waitwhile account (or via text or email), letting you know that there's a new appointment to manage. You can then quickly and easily respond to the request and approve or reject the booking, all from within Waitwhile.

You can of course choose how and when you receive these notifications. Plus, with our user-friendly interface, you can easily manage all your appointment requests in one place, giving you greater control over your customer flow management.

Enable booking request user notifications by going to: 

→ User settings > Notifications

Please note: You need to have Booking approvals activated to see this feature.