21st of October 2026

New features

Tool Tracker added to the Marketplace The Tool Tracker add-on can now be switched on from the Marketplace for customers who want it.

Bug fixes

Clearing an employee from a service agreement now saves When the assigned employee was cleared on a service agreement and saved, the change was silently ignored and the employee remained assigned. This is now fixed.

Duplicate auto-generated service orders fixed The system was automatically generating two service orders for the same installation within the same scheduling period instead of one. This is now fixed.

Material lines from supplier invoices no longer transferred twice Approving an incoming supplier invoice with “Approve with lines” could transfer its material lines to the linked order twice, inflating costs on the order. This is now fixed.

Downloading employee hours to Excel works again Exporting an employee’s registered hours to Excel failed with an error, affecting many customers. This is now fixed.

Incoming invoices with image attachments now come through Invoices sent via NemHandel that included a certain type of embedded image stopped arriving in the system after a recent technical update. This is now fixed, and the invoices that got stuck have been recovered.

Opening a saved link could add a new line to the wrong list Opening a bookmarked or shared link straight to the Internal Items list and adding a new line there could accidentally create it as an “hour” instead of an item. This is now fixed.

Customer filter by pricing type showed the wrong customers Filtering customers by “Markup Type” (List Price or Cost Price) sometimes showed customers that didn’t match the selected filter. This is now fixed.

Case report PDFs contained extra blank pages Downloading a case report that included PDF attachments added an unnecessary blank page for each attached PDF. The report now only contains pages with actual content.

Missing “Case Status” option when creating a new user group When creating a new user rights group, the option to set Case Status permissions was missing and only appeared after saving and reopening the group. This is now fixed.

Reminder window could open empty if clicked too quickly Clicking “Create payment reminder” on an invoice before the page had fully loaded the recipient details could open an empty, unusable window. This is now fixed.

Outbox data sometimes jumped around or loaded slowly Switching between tabs in the Outbox could briefly show the wrong data or take a while to load the correct information. This is now fixed.

Users could be unexpectedly sent back to the Scheduler In rare cases, someone who had just logged in and moved to another page could suddenly get redirected back to the Scheduler while working. This is now fixed.

Employee status button now updates immediately After activating or deactivating an employee, the status button didn’t visually update until the window was closed and reopened, even though the change had already saved correctly. This is now fixed.

Sales account on internal materials ignored customer settings (Service Materials) When adding internal materials to a service, the sales account shown didn’t follow the one set on the customer, using a different default instead. This is now fixed.

Sales account on internal materials ignored customer settings (Case Materials) The same issue as above, but for materials added to a case instead of a service. This is now fixed.

Duplicate item lines sent to the warehouse system for blocked invoices (Norway) When approving an invoice that contained a blocked item, the invoice itself didn’t get filed away, but the items were still sent to Rackbeat, causing them to be entered twice. This is now fixed.

Error message when editing an employee fixed Editing an employee’s details (like salary or warehouse settings) sometimes showed an error message, even though the change was actually saved correctly. This is now fixed.

Two choices to check: in Norwegian I used “Dagsoversikt” and “Utboks”. In English I kept “Scheduler”, “Outbox” and “Case Status” from your original text, since I don’t know the English UI names.

NEW: Improvements to the Scheduler and Calendar

As part of this week's Ordrestyring's update, we've been working to make the system better for you. This includes adjustments and improvements to both the Scheduler and the Calendar. Below is a quick overview of the new features and improvements. The errors that occurred during the rollout earlier this week have now also been fixed.

• Updated design in both the calendar and scheduler
• Select all employees at once, or filter them by job type, when scheduling time
• Delete a scheduled time slot for all assigned employees in a single action
• Copy an event by holding Shift while dragging
• Live preview while creating — the event updates as you change times or employees
• You'll get a warning about overlapping events
• Returns you to the same date view when you come back
• Week numbers in the calendar are now correct for 2026
• If "Follow opening hours" is turned on, events will now follow the opening hours and open/closed days specified in the settings

There are also general system updates that make the system faster to work in. For example, faster time approval and case search.

NEW: Improvement to the Outbox

As part of this week's Ordrestyring's update, we've also been working to make the Outbox better for you. This includes adjustments and improvements.

The Status icon now shows the correct status: Completed (message has been opened or received), Pending (message has been resent, is in process, has been sent, or is sending), and Error (message has been marked as spam, has a temporary rejection/soft bounce, or a permanent rejection/hard bounce).

The errors that occurred during the rollout earlier this week have now also been fixed.

Best regards,
Ordrestyring powered by Aceve

23rd of July 2026

Economy sync stopped running An error caused invoices paid in e-conomic to not be marked as paid in the system. This has now been resolved for the vast majority of cases.

Automatic creation of service orders failed If there was an error on one service, it could prevent all other scheduled service orders from being created that night – without anyone being notified. This has now been resolved.

Next service order was not automatically planned after manual creation If the most recent service order was created manually, the system failed to automatically schedule the subsequent service orders on the planned date. This now works correctly.

9 July 2026

Klarpris supplier login fixed An error preventing the activation of Klarpris wholesalers has been resolved.

Scheduler now splits multi-day events correctly When creating an event spanning multiple days in the Scheduler, it is now immediately split into separate daily events — without needing to reopen and save.

Error when converting offer to order fixed An error that occurred when converting an offer to an order has been resolved.

Breaks no longer included in cost Registered breaks on hour entries were incorrectly being counted under cost. This has been corrected.

Moving materials from inbox invoice fixed Approving and moving invoice lines failed when the invoice contained items with a zero price. This now works correctly.

Text cursor no longer jumps in the notes field The cursor jumped to unexpected positions when typing or deleting text in the notes field on a customer. This has been fixed.

Employee global search now works correctly Clicking on an employee in the global search previously returned a 404 error. The employee profile now opens as expected.

Price links in quick view now point correctly Price links in the customer quick view incorrectly opened the item catalogue instead of billable hours. This has been corrected.

Sales account retained when adding internal goods The sales account was removed from material lines when adding materials from internal goods to a new service. It is now correctly retained.

July  7th. 2026. Revision 12.1.1.

This release focuses on stability and usability improvements for the mobile app, with fixes for time registration, video playback, and several smaller issues reported by users.

Improvements

• Added a button to clear all written text in a form with a single tap, instead of deleting it manually.

Fixes

• Fixed an issue where the on-screen keyboard covered the input field when entering values in time registration.
• Fixed an issue that prevented some users from registering hours on behalf of other employees.
• Restored full video playback controls, including play/pause, seek, and progress bar, when viewing videos in a case.
• Fixed sometimes slow video playback, particularly on Android devices.
• Fixed long checklist text being cut off in the Scheme tab.
• Fixed the “More” menu not closing after an item was selected.
• Fixed missing location information on photos taken within the app.
• Fixed occasional background update errors on Android.

June  26th. 2026. 

Bug fixes & improvements:

• Material list now keeps scroll position after viewing an item

• Invoice CC field now pre-fills from the customer record

• Sales Account dropdown now shows only valid sales accounts

• Order templates can now be selected when creating an order

• Barcode scan no longer adds ”]C1“ prefix to item numbers on Android

• General hotfixes and stability improvements

Release June 15th. 2026. 

Hva er nytt i appen?

3-dagers visning i dagsoversikten

I stedet for ukesvisning kan du nå se tre dager om gangen i dagsoversikten. Det gir mer plass til hvert element på skjermen – alt er rett og slett større og lettere å få oversikt over.

Scroll både horisontalt og vertikalt

Du kan nå scrolle fritt i begge retninger i dagsoversikten, slik at du enkelt kan navigere og få full oversikt over planleggingen din.

Velg flere medarbeidere på én gang

Tidligere måtte du velge medarbeidere én om gangen ved planlegging. Nå kan du velge flere – eller alle – på én gang. Det sparer tid, særlig ved planlegging på tvers av teamet.

Sett opp påminnelser

Du kan nå sette opp påminnelser, for eksempel til tidsregistrering. Har du en tendens til å glemme å registrere timer? Den nye påminnelsesfunksjonen sørger for at det ikke skjer igjen.

Lys og mørk visning (Light / Dark Mode)

Velg selv om du foretrekker appen i lys eller mørk modus – tilpasset skjermen din og øynene dine.

Hva må du gjøre?

Neste gang du åpner appen, vil du bli gjort oppmerksom på at den må oppdateres. Du oppdaterer den enkelt via App Store (iPhone) eller Google Play (Android).

12th of June 2026

Default Case Template You can now set a default case template in settings, which is automatically pre-filled when creating new cases.

EAN/EDI Invoice Attachments Now Saved After Sending Attachments sent with an EAN/EDI invoice are now stored and can be retrieved after the invoice has been sent.

GPS Trip Prices and Advanced Pricing Fixed (OS Vehicle) GPS trip prices are now calculated correctly, and advanced pricing rules now also apply to GPS-fetched trips.

Purchase Account Changes on Invoice Header Now Applied to Lines When a purchase account is changed on a supplier invoice header in the inbox, the related invoice lines are now updated automatically.

Default Schemes After Closing OS2 Customers with a default scheme configured in OS2 were unable to change or remove that setting from OS3. This is now fixed.

KlarPris Integration Not Working (Norway) Users were unable to activate KlarPris wholesalers or create KlarPris baskets from a case. The integration now works as expected.

OS Hub and Jublo Could Not Be Activated in the Marketplace Paying customers were incorrectly blocked from activating OS Hub and Jublo. Paying customers can now activate these modules as normal.

Purchase Account Resetting on Second Appendix Line When adding a second line to an appendix for a supplier with a non-default purchase account, the account reset to the system default. All lines now correctly retain the supplier-specific account.

Wrong Purchase Account Shown on Supplier Invoices in the Inbox Supplier invoices in the inbox were showing the system default purchase account instead of the one configured on the supplier's profile. The supplier-level account now takes priority.

Customers Unable to Send EDI Invoices (Iceland) Customers in Iceland were unable to send EDI invoices through the Peppol network due to missing Iceland-specific configuration. Full support for Iceland has now been added.