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PRODUCT-ALERTSRIDER REWARDS
3 years ago

ATTENTION: IF YOU SEND EMAIL NEWSLETTERS AND HAVE NOT UPDATED YOUR DNS YET, PLEASE CONTACT US!

Google and several other large email providers has recently made a change that will block or stop sending emails that do not use a registered domain name.  So to comply with this new rule we have to add your domain to their "white list".    In order to do this we will send you some DNS info that you have to update.  

DO NOT WORRY IT IS VERY SIMPLE AND FAST 

Give us a call and we can step you thru this process, all you have to do is add several "cname" dns records to your domain name which authorizes the sending of email. We are actively contacting all our customers but if you discover that email is not sending it may be because of this change.    The process takes about 5 to 10 minutes to do but it requires that you log into your godaddy (or whoever you bought the domain from) and add a new dns record  that tells google that it is ok to send email.   We'll step you thru the whole process when you give us a call at 414-326-4100 or email us at support@moretahnrewards.com 

Avatar of authorMoreThanRewards
PRODUCT-ALERTSRIDER REWARDS
4 years ago

We Upgraded Your Text Marketing 🚀

Login:  http://marketing.morethanrewards.com
If you are having trouble logging in please give us a call at 414-326-4100, Monday to Friday from 9AM to 4PM Central or send us an email at support@morethanrewards.com. 

PART 1 OF 2 - WHY WE UPGRADED


PART 2 OF 2 - HOW TO SCHEDULE


WHAT'S NEW IN THIS UPDATE 

  • Comply With all New 10DLC Texting Rules - No More Delays or Dropped Texts
    Watch the video to learn how the sms rules are changing in 2022 and if you don't take action now you might not be able to send text messages in the future.

  • Send Instantly and Schedule MMS or SMS Text Messages
    This includes attaching graphics, videos and text files to text messages.
     
  • Purchase Unlimited Phone Numbers For Marketing Campaigns
    Create trackable phone numbers for billboards, radio ads and more.  

  • Detailed Sending and Receiving Reports
    Easily track who's getting your text and who's not.

  • Two Way Messages and Live Chat
    You can now instantly live chat with your customers using. our chat module.

  • Email Marketing with Dozens of Pre-Paid Templates
    Easily send email blasts out from a single system and link them to text. 

  • Create Advance Automation Rules Such as "When I Get a Text Do This"
    If someone text a keyword you can send back select surveys, links 
     
  • Send Direct Mail Including Letters and Full Color Post Cards Automatically
    Upload list of contacts, a PDF and we'l print and ship directly to your customer.  

WHY ARE WE DOING THIS?
We are always looking for ways to innovate and help our customers sell more products.  More dealers are looking for ways to virtually connect with their customers.  The United States is changing their cell phone texting rules next year and things are getting much more "strict" than they have been previously. Because of this we need to comply with several polices beyond just "opt-in" rules and all numbers must be 10DLC ready including our shared pool of numbers. 

WE RECOMMEND YOU REGISTER FOR A 10DLC NUMBER BEFORE IT GETS BUSY
The 10DLC is a special phone number that is provided by cell phone carries that ensure you can send a mass text to cell phones without getting blocked or delayed.

HOW TO SETUP YOUR 10DLC PHONE NUMBER
We recommend setting up your own 10DLC number for a fee of $500 and a monthly maintenance fee of $40. This is 100% optional with the carriers but it will help your deliverability increase, otherwise there could be a chance that your text could be delayed when scheduled by the carriers. 

  • STEP 1 -COMPLETE ONLINE APPLICATION
    https://signnow.com/s/ZFY3mEfb?form=true

  • STEP 2 - SUBMIT PAYMENT
    https://activate.privatetabs.com/checkout/buy/119107

ABOUT 10DLC NUMBERS AND HOW "TRUST SCORES" WORK
With 10DLC (10-digit long codes), you can send high volumes of messages from a local number. It has been specially designed and sanctioned for business messaging. We’ll help you submit information about your brand and use case to receive a trust score which will determine how many messages you can send per day.  Pre-existing long codes will be required to update to 10DLC. A 10DLC number is essentially a local 10-digit phone number that can support higher volumes of text messages.

3 OF THE MOST COMMON ISSUES WHEN SENDING MASS SMS TEXT

  • You need to slow down your sending, as you may send a maximum of 1 SMS per second and per virtual number in the US due to local carriers regulations. If you send messages more quickly, the message(s) will be rejected.

  • Maximum of 250 messages per day and per long virtual number. If this is exceeded carriers will block your number and will no longer work.

  • Repetitive URL's and keywords in the SMS body of long codes will be blocked by the carriers.
Avatar of authorMoreThanRewards
PRODUCT-ALERTSRIDER REWARDS
4 years ago

HyperDrive CRM Updates to the System

Birthday Assistant - Run a Workflow

The Birthday Assistant will now trigger a Workflow. This will allow you to do more with the Birthday Assistant, including changing the time of the email sending, have multiple emails go out, etc.


New Email Template Sort Option

When you click to add an email template, the email templates are currently sorted alphabetically. You will not have the option to change the sort to a date sort. This will allow the newest templates you add to show first. If you want the sort to be this way by default, let me know and I can change it for your users, otherwise, it is optional per session.

New Look to the Rolodex

We've simplified the look of the Rolodex. It is just a little sleeker. Check it out...

Avatar of authorMoreThanRewards
RIDER REWARDSTRAINING MANUALSMARKETING IDEAS
5 years ago

Hyperdrive CRM Email Blast Analytics Feature Update


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RIDER REWARDS
5 years ago

Have you noticed our new toolbar?

You saw it, didn't you? We have our new toolbar at the top of the Intranet! This toolbar has been in the works for a while, and we are excited to introduce it to you! Feel free to check out our article to learn more about it and each section.

Avatar of authorMoreThanRewards
RIDER REWARDS
5 years ago

Improve Sending Emails From CRM By Verifying Your Domain

WHILE IT IS "REQUIRED" BY GOOGLE TO RECEIVE EMAILS IT'S A VERY SIMPLE THING, AND WE CAN DO IT FOR YOU.  WE JUST NEED YOUR APPROVAL.
 
Many email providers, such as Gmail, will lower your spam rating and put your emails in people's spam boxes if you do not verify your domain name.
 


If you do not do this, emails will still go out, but there is a chance that they may go to spam. We have been calling customers to get them to do this; it involves sending you a special code that you have to copy and paste into your DNS / Godaddy.com account (or whatever register you use). It's called a CNAME record you must update, which tells Google that it's ok to send emails out.

Some folks do not want to do it, which is ok, but just keep in mind that if you don't, some emails may go to spam.  Also, understand this is not a problem with our CRM but all CRM or email systems that send emails from your domain name. So as long as the email has your domain, this problem will be true for ANY vendor.  

An alternative, quicker fix would be to use one of the domain names we have available, as we have preconfigured these for you, but then the emails appear to be from a generic domain.   "@hyperdrivecrm.com" or something like that.
 
It only takes about 15 minutes to do, and it's better for your customers.

Please call us, and we can help you do it; our number is 414-326-4100.  




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RIDER REWARDS
5 years ago

Updates to HyperDrive CRM Pro - 12/10/20


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RIDER REWARDS
5 years ago

New Rider Rewards Mobile App - January 2021


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