Device Names & Battery Level

We are now pulling device names directly from SmartThings, so make sure to label your locks and thermostats with a name that makes sense when you set them up.

You can always go back and edit these names in the SmartThings mobile app if you want to change them.

You can also now see the battery level next to any battery-powered device!

Morning Report & Remote Thermostat Control

Morning Report Daily Email

Get a digestible report of today's check-outs and check-ins delivered to your inbox each morning. The Morning Report helps you identify Same-Day Turnovers and plan for the day.

Remotely Set Thermostats to Eco & Comfort Mode

After each check-out, thermostats are set to Eco Mode to save on energy cost. However if a cleaner or someone else manually changes the temperature after it's in Eco Mode, the thermostat will stay at the new temperature until the next check-in.

Now you can remotely set a thermostat back to Eco Mode (or Comfort Mode) if it has been overriden by clicking the 3 dots next to a listing.

Dashboard

The dashboard tab now shows the current day's check-outs and check-ins and the status of each. The statuses will change as cleaners arrive to clean the unit and as guests arrive to check-in, allowing you to keep track of your day.

Check out the help article for descriptions of what each status means.

New Devices, OwnerRez Integration, and MORE

New Device Support

We now support 2 new smart home devices:

Multi-Purpose Sensor: Used to know when your doors or windows are left open.

Water Leak Sensor: Used to know when there is a water leak in a rental.

Let our team know if you would like to add either of these devices to your listings in Rabbu!

OwnerRez Integration

We are now officially integrated with OwnerRez! Any property manager using OwnerRez can connect their account to sync their listings and reservations to Rabbu.

Profile Picture

Don't be shy. You can now add your picture to Rabbu from the Edit Profile page.

Cancel Licenses

Need to pause automations for the off-season? You can now cancel licenses for individual listings when you don't need them. Keep in mind that cancelling a license will delete your devices and historical activity.

Various Bug Fixes & Guest Lock Code Message

We just released various bug fixes to improve app usability.

In addition we have updated our lock code message to mention the possibility that the code will change in the case that the lock is offline at check-in. Read more about backup codes here.

The new message reads:

Hi Denise,

Your access code is 3813, followed by the check mark on the keypad.

Please note that this code is not active until your scheduled check-in time.

If you are unable to access the unit with this code please check your messages for a new code. It is possible your code has changed.

Safe Travels!

Guesty Adds Rabbu as Official Integration Partner

Guesty has added Rabbu as an official integration partner for home automation. Any Guesty user can now find Rabbu in the integration marketplace within their Guesty account and turn on the integration.

As part of this exciting development, we have updated the way you connect your Guesty account to Rabbu to use the API Token generated from the Guesty integration marketplace.

Rabbu customers do not need to take any action.

New Activities, Range Extenders & New Look

We had a massive release this morning that includes several updated features:

New Activities

We are now displaying an activity anytime a device goes online or offline so that you can track when exactly you lost connection with devices. In addition we now show you when someone attempts to unlock a lock with the wrong code too many times.


Range Extenders

Rabbu now supports Range Extenders as devices. Range extenders are used in larger homes to relay Z-wave and Zigbee networks to far away devices. You can now see whether these devices are online or offline. Status changes will also appear as Activity.


New Look

Finally you will notice that several pages in the app (sign in page, create workspace page, etc.) look a little bit nicer :)

Codes for Future Guests, Online Indicator & Workspace Switcher

Today we released several very useful features:

View Codes for Future Guests

You can now view the lock code for future guests from the Guests tab of the listing sidebar in the code field.

Listing Online/Offline Status Indicator

Quickly see whether a listing has any issues with the status indicator on the Listings page. If the dot is red, one or more of the listing's devices are offline. If the dot is green, everything is good!

Workspace Switcher

If you're a part of multiple workspaces, you can now switch between them by clicking the down carat next to your workspace name in the top left.

Dashboard & Thermostat Activities

We just released the workspace dashboard where you can see stats such as the number of check-ins and check-outs for the day. More importantly you can see how many guests have actually arrived at the property ("checked-in").

In addition, we are now logging manual thermostat adjustments and we released an updated, simpler unit onboarding workflow.

Filter Activities by Date, Listing, and Device

Want to see lock activities at a single unit from the last 7 days? Or the thermostat activities for all listings today?

You can now filter activities on the activities tab by date, listing, and device.

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