Dear users

We are aware that several of you have experienced issues in the system regarding price calculations. We are therefore pleased to inform you that these errors have now been resolved.

With the latest update, we have fixed the following issues:

1. Markup types – a recurring error where the system applied the wrong markup type has now been corrected.
2. Material changes in draft entries – the system previously overwrote changes made to materials when they were added to the draft journal. This has now been fixed.
3. Inbox – some customers experienced that not all documents were retrieved correctly in the inbox. This issue has now been resolved.

We apologize for any inconvenience these errors may have caused and thank you for your patience.

Release revision 11.3.9-11

• Minor adjustments.
• Fixed a problem where planned time could not be edited in the Cases interface: 
  
   

New Features: 

• Hyperlink Addition: You can now add hyperlinks to the planned time section, enabling easy access to external URLs directly from the mobile app.

• Auto-Save Progress: The app now auto-saves progress when filling out schemes, ensuring users can resume from where they left off, even after interruptions or app crashes.

Improvements: 

• Page Refresh: Previously, you had to refresh the page after creating a case on the customer card. This issue disrupted workflow and could cause confusion.

• Offer Table Refresh: The offer table did not auto-refresh when copying an offer. Previously, you needed to manually refresh to view the copied offer.

• Service Creation Refresh: Previously, you had to manually refresh the mobile application after creating a new service, affecting user experience and causing potential confusion.

Bug Fixes: 

• Screen Jump: Fixed an issue where the screen briefly jumps before settling on today's date when the Android app is opened.

• Google Pixel 8 Pro Compatibility: Resolved a case where you as user could be prevented from using the app on Google Pixel 8 Pro due to blocked questionnaires.

Revision 10.4.0

The following have been fixed or improved:

• Password: After changing the password, the app crashes
• Daily view: Hard to scroll across date periods
• Schemes: Low readability of schemes
• Barcode scanner: Focus improvement on iPhones with macro lenses. Fixed issue where camera did not switch to macro focus
• The “three dots menu“: Was not available for admin users. Excluding these users from certain functionality
• Accessibility feature: Speech to text not fully working. The icon for speech to text was not shown
• General issue: Android app crashed on several instances

Revision 10.3.0

• Updated logos
• Performance improvements in Customer, Offer, Cases, Scheduler, and Login modules

• New name Ordrestyring Powered by Aceve: New logos.
• Delivery Address: Fixed an issue where the delivery address was not automatically filled out when creating a callout on an installation via the app.
• Duplicate Lines: Resolved the problem of duplicate lines of delivery address and contacts being auto-created when a customer is created.
• User Rights: Corrected the issue where the edit button was still enabled for Personal or Other time, and proper messages are now shown.
• Offer Update: Fixed the issue where the offer page/status did not update after converting to a case until manual refresh.

Improvements 

• Focus on increasing the stability of the app.
• Added a "send with" function when sending invoices via the app, allowing users to choose how the invoice should be sent (email or EDI).

Bugfixes

• Fixed an issue where inactive users' time appeared in the daily overview.
• Fixed system message when adding a material.
• Fixed an issue where users couldn't log in after changing their password in the app.
• Fixed an issue where the GPS navigated to the wrong address.
• Fixed an issue where the basic role had access to Service & Facilities, even though the user did not have the correct permissions. Note! Please ensure that your permissions are correctly set up for your basic roles.

Release revision 11.3.0

Added the possibility of mass updating of order type when scheduling services via the "Schedule service" button in service/plant. - This is done by selecting several services at a time, after which you unfold the "Type" menu and press the green button next to the applicable order type:

Possibility to mass-update time interval when scheduling services under the "Schedule service" button in service/plant. - This is done by marking the current services, after which you update the time for one of them - then a pop-up will appear where you press "Update".

Adjusted position on "Remarks" from service agreements and installations, respectively, so that they are now in the same column under the "Schedule service" button in service/plant:

Fixes

• A number of fixes and app optimations 
• Corrected image loading and downloading on schemes.
• Fixed spelling and translation errors.

Announement

• Enabled push notifications (optional).
• Added notification permission popups and toggles.

Release revision 11.2.0 on February 13.

This release includes several system optimizations and fixes. Here are two of the most important fixes highlighted:

Fix: PDF Template

Corrected invoice footer which in some cases could display overlapping text:

Fix: Case Text

Typing error in the case description field. The field could, in some cases, automatically jump to the start of the field after a few seconds, disrupting the typing process: