Ability to increase TrueLayer connection limit

We now have the ability to increase your TrueLayer connection limit from the default of 5.

The price of this is essentially your current subscription price for every additional 5 connections.

We will add this to the UI soon, but if this is of interest to you, please reach out.

HSBC Credential Sharing Disabled

As a follow up to our email a few weeks ago, all connections to HSBC that are still using Credential Sharing have now been disabled. You will be required to reconnect using Open Banking.

This is due to new regulations coming into force that require 2 factor authentication for bank logins, which prevents Credential Sharing from working.

Unfortunately, HSBC have not made Credit Cards or Savings Accounts available via Open Banking yet, so these are not supported as of right now. We will update customers when this happens.

Natwest Credential Sharing Disabled

As a follow up to our email a few weeks ago, all connections to Natwest that are still using Credential Sharing have now been disabled. You will be required to reconnect using Open Banking.

This is due to new regulations coming into force that require 2 factor authentication for bank logins, which prevents Credential Sharing from working.

First Direct Fix

First Direct is now back online (Open Banking was all fine) for existing connections.

You should see those transactions populating now.

New connections will be available from next week.

Edit: new connections are now available

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