We are looking for some clients to test our exciting new integration with Xero! 

Our Xero integration will automate the breakdown of the managers income in Xero. After EOM has been rolled, Resly will create an invoice in Xero based on the managers income summary, including a breakdown of all the account codes and amounts. 

As a Beta/test property, you will be the first to use this integration. We will need to conduct a 30 minute session on TeamViewer, during which we will do the following; 

• Connect your Xero account to Resly
• Complete account code mapping between Xero and Resly
• Send some sample reports to Xero, these will be deleted after the call
• Run some checks to make sure the connection is successful

If you are interested in taking part, please email support@resly.com.au with the subject Xero Beta Property. 

Working with Expedia, we have been able to make some changes for virtual credit card bookings and how they are displayed in Resly. 

Bookings made from today should now show the NET amount in the booking, this is the remittance amount or amount you can charge the virtual credit card. 

We recommend taking some time to check the first few bookings to make sure everything is in order. Click on the little speech bubble icon to view the comments. Check the total owing in the booking matches the remittance amount in the comments. 

If you see any discrepancies, please send all the booking details to support@resly.com.au for us to look into. 

You can now filter the types of files attached to an owners account. Owner statement or a transactional attachment like supplier invoice.

You can search the keyword on the Files tab to find the file quickly. 

You can choose to let owners see all the files in the Owner Portal. There’s a setting the manager needs to update in Portal Settings. You can hide individual files too.

Resly just got better! Now, when you receive an online booking, Resly will recommend the best available room to you. 

It intelligently pick the room with the lowest occupancy, but you still have the option to select the room manually. This way, you can be sure that all the bookings are evenly distributed among all your owners. 

You can see the monthly occupancy for each room and the availability 3 days prior and after the booking dates. The room notes are also displayed here. With all this information handy, you will always make the best choice :)

The auto-email features are still there. You will now see a blue icon for guest emails and a yellow icon for owner emails. You still have the option to turn it off for an individual booking by simply untick the box.

We were notified of some VRBO request bookings not being auto cancelled when the booking request is not confirmed. We have introduced some enhancements which are now live.

When a VRBO request booking is received and not confirmed, Resly will automatically cancel the booking after 24 hours and will pass the details on to VRBO. 

We're excited to announce our newest integration partner, Guest Check by Good to Book! Guest Check is guest intelligence software for Short Term Accommodation Providers.

Designed to identify problematic, disrespectful guests, causing disruption, destruction and harm to other guests and staff — GTB refers to them as Rogue Guests. 

Completely integrated with Resly, Guest Check helps Good to Book Members identify vulnerabilities before they occur, giving them more time to manage their good guests for great stays.

Their network of authorised accommodation providers share a common goal — provide excellent accommodation and guest services, free from Rogue Guests.

What does that mean for you?

First off - Resly is covering your membership fees! Yes, included in your Resly subscription is a Good To Book membership. 

Guest Check provides automated alerts and reports, so you can focus on running your business. And because they're Australian & New Zealand Privacy Law compliant, you can be confident your data is in good hands.

We think this is a great addition to our existing suite of integrations, and we hope you find it as useful as we do!

How to activate your membership? Its easy, in Resly go to Settings > Integrations > Click on Good to Book > The details should auto fill so just click 'Sign up' and you are done! 

As always we welcome your feedback!

Sam, Rico and the rest of the team @ Resly 

We're excited to announce that we've just added a new feature to our PayAdvantage integration users. From now on, every new booking made with a credit card will be automatically validated.

This means that you can be sure that the guest card details are correct at the time of the booking. Resly will pick up issues like wrong card number, wrong expiry date, wrong CVC number and etc. 

If the card details are invalid, you will receive an alert email, as well as a notification in Resly. When you go into the credit card vault, you will also see the error message there.

We hope you find this new feature helpful. As always, if you have any questions or feedback, please don't hesitate to get in touch.

Expedia Virtual Card: Those cards are only valid after the guests check in. So when we validate those cards at the time of booking, you will see an error "Restricted Card", You can safely ignore this.

We have added the quick filter buttons to tenancies. 

All - Displays all tenancies. 

Active - Displays only tenancies with an active status.

Owing - Displays any tenancy that has an outstanding balance, regardless of status. 

Expired - Displays tenancies that have expired, but have not been deactivated.

Deactivated - Displays tenancies that have been deactivated. 

Future - Displays all future tenancies. 

Moving forward, tenancies will not automatically be deactivated like they were previously. There is now a status field in each tenancy which property managers can set.