[UPDATE] We appreciate your feedback and patience. There are some issues with the pre-arrival check tasks and notes display; they are now fixed. Please simply refresh the page to receive this update.

Please ensure you are using the latest version of Resly. Click on your property name (top right) and check the version is 1.8.0. It's a big update so apologies for the long post. 

Housekeeping Updates 

1. Introduction of 'Ready' room status. You can change the room status from any area by clicking on the current room status. A 'Ready' room is a room that is cleaned and has had its pre arrival check completed.

2. Housekeeping Report now displays more details including both the departing and arriving guest. Bedding configuration, departure and arrival times, number of guests and now the rate plan so you can easily identify a lock-off or dual key rooms. 

3. Easily edit housekeeping tasks from the report or on the dashboard. 

4. Pre-arrival tasks can now be assigned to staff. If marked done, the room status will be updated to 'Ready'. 

Reverse Actions

1. You can now reverse checking in or out a guest. 

Integrated Payment Collection

1. You can now activate our virtual payment terminal thanks to our partnership with PayAdvantage. With the click of a button Resly will perform a fraud check, process the credit card payment, issue a trust receipt and deposit the funds into your bank account (over night). To get started with a free merchant account, please sign up using this link. There are no monthly account fees, just a negotiated merchant fee. More details to come. 

Rebranding on some channels

1. Expedia your channel manager and PMS are now both tagged as Resly. 

2. Agoda now refers to your channel manager as Resly Channel Manager

Content

1. Improved content functionality. Images and descriptions can now be loaded into Resly and will populate the booking engine. This is a stage 1 push, still building this feature out. 

Integrations 

1. Guest black list. New integration with Accomms Least Wanted provides live 2-way integration with a large database of rouge guests. Receive alerts from properties near by about problem guests, report guests to the database and search the database from within Resly. Resly clients can get 6 weeks free here.

As always feedback is appreciated and welcomed. Please remember to include your name or property with any comments so we know who to contact.