Calculate Extra Guest, Cleaning and Booking Fees in Resly

We are excited to announce a big change to fee calculation within Resly. 

For a lot of our holiday home group clients, cleaning and booking fees are separated from the accommodation total. This change will help a lot. 

For traditional resort clients, if cleaning and booking fees are paid by the owners, this may not be relevant so you can safely ignore this.

Set up cleaning/booking fees

Starting now, you will be able to set up different account codes, descriptions, and accounts for these fees under Settings / Room Types.


Fee calculation for direct bookings

When you create a new reservation, these fees will be calculated and added to the total cost, and can also be viewed as a breakdown table on the new reservation page.


Fee calculation for OTA bookings

Additionally, when reservations are dropped in from OTAs, the corresponding cleaning and booking fees for that room type will be automatically applied and can be found in the separated charge lines. 


Note that for channels like Booking.com, the total gross amount will be recorded and used to calculate agent rebates, which can also be adjusted manually. Just click the Accommodation line and make changes here if needed.