New Device Support

We now support 2 new smart home devices:

Multi-Purpose Sensor: Used to know when your doors or windows are left open.

Water Leak Sensor: Used to know when there is a water leak in a rental.

Let our team know if you would like to add either of these devices to your listings in Rabbu!

OwnerRez Integration

We are now officially integrated with OwnerRez! Any property manager using OwnerRez can connect their account to sync their listings and reservations to Rabbu.

Profile Picture

Don't be shy. You can now add your picture to Rabbu from the Edit Profile page.

Cancel Licenses

Need to pause automations for the off-season? You can now cancel licenses for individual listings when you don't need them. Keep in mind that cancelling a license will delete your devices and historical activity.

We just released various bug fixes to improve app usability.

In addition we have updated our lock code message to mention the possibility that the code will change in the case that the lock is offline at check-in. Read more about backup codes here.

The new message reads:

Hi Denise,

Your access code is 3813, followed by the check mark on the keypad.

Please note that this code is not active until your scheduled check-in time.

If you are unable to access the unit with this code please check your messages for a new code. It is possible your code has changed.

Safe Travels!

Guesty has added Rabbu as an official integration partner for home automation. Any Guesty user can now find Rabbu in the integration marketplace within their Guesty account and turn on the integration.

As part of this exciting development, we have updated the way you connect your Guesty account to Rabbu to use the API Token generated from the Guesty integration marketplace.

Rabbu customers do not need to take any action.

We were informed this morning around 9am that a lock code was not set. We quickly investigated and found the issue was caused by a duplicate reservation.

The issue only affected this single reservation and has been fixed.

The app is now back up to its regular speedy state. Pages are loading normal and not timing out.

Notification emails now only send out when the internet is offline rather than any individual device going offline.

Now if a device (such as a thermostat) goes offline temporarily for maintenance, a notification email will not be sent out.

Note: There is still one other issue causing the “back online” notification email sending too often. We plan to address this issue soon.